Supplier Quality Supervisor

Ducommun, Inc.; Appleton (WI); On-site; USD 90,000 - 125,000; Full time

Job summary

Ducommun, Inc. operates a facility in Appleton, WI, delivering advanced circuit boards for aerospace and defense. The Supplier Quality Supervisor will supervise Receiving and Supplier Quality Technicians, partner with Purchasing, Engineering, and Manufacturing, and drive supplier quality improvements.

The role focuses on leading supplier quality activities, audits, CAPA, and continuous improvement to prevent defects and ensure conformance to customer and regulatory requirements.

Qualifications

• Bachelor's degree from a four-year college or university, or equivalent combination of education and experience.
• Minimum 5-7 years progressive experience in quality management with supervisory experience.
• Experience in aerospace/defense or regulated industries is preferred.

Responsibilities

• Lead supplier quality activities to ensure purchased materials, components, and services meet requirements.
• Develop, communicate, and maintain supplier quality requirements, specifications, procedures, and acceptance criteria.
• Manage supplier quality performance, including supplier selection, qualification, development, monitoring, and continuous improvement.
• Serve as the primary quality interface with suppliers regarding nonconformances, CAPA, and process improvements.
• Monitor incoming material quality and supplier performance to ensure specs and production needs are met.
• Lead supplier nonconformance investigations, root cause analysis, CAPA, and effectiveness verification.

Skills

Supplier quality management

Root cause analysis

Supplier audits

Reading drawings

Quality systems

Data analytics

Communication

Cross-functional collaboration

Leadership

Decision making

MS Office / ERP

Education

Bachelor's degree

5–7 years experience in quality mgmt

Tools

ERP/QMS systems

Microsoft Office

Job description

Supplier Quality Supervisor

Implements, coordinates, and supervises
supplier quality processes and procedures to ensure purchased materials,
components, and services meet customer, regulatory, and company quality
requirements. Leads supplier quality activities, including supplier performance
monitoring, quality issue resolution, corrective and preventive actions,
audits, and continuous improvement. Provides daily leadership and direction to Receiving
Inspection and Supplier Quality Technicians while partnering with Purchasing,
Manufacturing, Engineering, and other departments to drive supplier quality,
prevent defects, and maintain consistent product quality.

Who are we?

Founded in 1849, Ducommun is the oldest company in California. Starting as a hardware supply store during the California Gold Rush and eventually assisted in the birth of the aerospace industry in Southern California by providing aircraft aluminum to early aerospace pioneers like Lindbergh, Douglas and Lockheed.

Today Ducommun is a global provider of innovative manufacturing solutions for customers in the aerospace, defense and industrial markets. We specialize in electronic and structural systems, producing complex products and components for commercial aircraft platforms, mission-critical military and space programs, and sophisticated industrial applications.

Our Facility in Appleton, WI manufactures state-of-the-art circuit boards for Aerospace and Defense as well as Industrial and Medical Industries.

Job Summary

• Lead supplier quality activities to ensure purchased materials, components, and services meet contractual, customer, regulatory, and internal quality requirements.
• Develop, communicate, and maintain supplier quality requirements, specifications, quality procedures, and acceptance criteria for assigned suppliers and programs.
• Manage supplier quality performance, including supplier selection, qualification, development, monitoring, and continuous improvement.
• Serve as the primary quality interface with suppliers regarding nonconformances, corrective actions, process improvements, and quality performance.
• Partner with Purchasing, Engineering, Manufacturing, Sales, Quoting, and Contract Management to establish supplier quality requirements and ensure alignment with customer expectations.
• Monitor incoming material quality and supplier performance to ensure purchased products meet specifications and production requirements.
• Lead supplier nonconformance investigations, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification.
• Drive timely resolution of supplier quality issues and escalation of recurring issues as appropriate.
  Identify supplier risks and develop improvement plans to prevent recurring quality issues and improve supplier reliability.
• Support supplier audits, assessments, and quality system evaluations to verify compliance with company, customer, regulatory, and management system requirements.
• Participate in new product introductions, sourcing activities, and supplier development initiatives to ensure quality requirements are established and addressed early in the process.
• Review supplier quality documentation, inspection data, certificates, process controls, and other quality records for compliance with requirements.
• Develop and monitor supplier quality metrics, scorecards, and departmental performance objectives; identify trends and initiate improvement actions.
• Recommend and implement more efficient, quality-focused supplier processes that improve product quality, delivery, cost, and overall supplier performance.
• Support Manufacturing with supplier-related quality issues, including root cause analysis, containment, corrective action, and prevention of recurrence.
• Assist in maintaining and improving the Quality Management System as it relates to supplier quality processes and controls.
• Promote a culture of quality and individual accountability throughout the organization and supplier base.
• Provide daily leadership, direction, coaching, and support to Supplier Quality personnel.
• Train, advise, and counsel employees on supplier quality processes, procedures, quality standards, and company policies.

Required Skills and Qualifications

• Supplier quality management and supplier performance improvement
• Root cause analysis, corrective action, and problem-solving (8D, 5-Why, CAPA)
• Supplier audits, qualification, evaluation, and development
• Ability to interpret drawings, specifications, and quality requirements
• Knowledge of quality management systems and applicable standards
• Quality data analysis, metrics, and continuous improvement
• Strong communication, negotiation, and supplier relationship skills
• Cross-functional collaboration with Purchasing, Engineering, and Manufacturing
• Leadership, coaching, and employee development
• Strong organizational, decision-making, and prioritization skills
• Proficiency with Microsoft Office and ERP/QMS systems

Required Experience and Education

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Minimum 5-7
  years progressive experience in quality management with supervisory
  experience, including military, where applicable, and commercial customers.

Equal Opportunity Employer
Veterans/Disabled

2222 East Pensar Drive
Appleton, Wisconsin, 54911
United States