Quality Control Technician - Rodent Control

Attic Projects; Rancho Cucamonga (CA); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Uniform provided

Tools and protective gear

Advancement opportunities

Insurance allowance

Gym access

Job summary

Attic Projects is seeking a Quality Control Technician to verify restoration workmanship and ensure customer satisfaction. You will inspect customers' homes for quality, focusing on rodent-related issues, and serve as the first contact for service calls.

The role emphasizes on-site problem solving, thorough documentation, and clear communication with clients. Competitive pay and advancement opportunities accompany a stable, team-driven environment.

Qualifications

• At least 3 years rodent proof experience.
• Ability to work in confined spaces like attic and crawl spaces.
• Clean driving record within 5 years and ability to drive a company vehicle.
• Experience in quality control/site inspections for residential projects.

Responsibilities

• Start work promptly at 7:00 AM and drive a company vehicle to 3–4 visits per day.
• Conduct detailed inspections of attics, crawl spaces, roofs and surrounding areas.
• Identify discrepancies or issues, focusing on rodent-related problems or quality concerns.
• Communicate effectively with customers to address concerns and ease frustrations.
• Document inspections, findings and resolutions for reporting and follow-up.

Skills

Rodent control experience

Quality control inspections

Customer service skills

Safe driving

Job description

Quality Control Technician - Rodent Control

At Attic Projects, we are the leaders in our niche market and are experiencing rapid growth in San Diego, Orange County, North & South Seattle and Dallas Texas. As an owner-led company, we prioritize a highly collaborative team to deliver unparalleled solutions to our customers. With our comprehensive training and support, we provide technicians with the opportunity to excel in their careers and achieve remarkable personal and professional growth.

Every member of our team is unique and amazing, and together they create a rewarding place to work. We offer limitless possibilities for learning and development, allowing you to expand your skills and reach your full potential.

Attic Projects is so passionate about our business and aims to provide the best customer service and employee support, that we have created our own proprietary AI software to track jobs, hours, earning potential and training!

Ranked year after year on INC5000 and Top500 Remodelers lists!

Why Choose Attic Projects?

At Attic Projects, we are the leaders in our niche market and are experiencing rapid growth in San Diego, Orange County, San Bernardino and North & South Seattle. We prioritize a highly collaborative team to deliver unparalleled solutions to our customers. With our comprehensive training and support, we provide technicians with the opportunity to excel in their careers and achieve remarkable personal and professional growth.

We’re not just a business, we are a family, and our team is the secret to our success. Every member of our team is unique and amazing, and together they create a rewarding place to work. We offer limitless possibilities for learning and development, allowing you to expand your skills and reach your full potential.

Role and Responsibilities:

The Quality Control Technician at Attic Projects plays a crucial role in ensuring exceptional service and workmanship. This position involves conducting thorough inspections at customers' homes to evaluate the quality of completed restoration projects, ensuring they meet company standards before advancing to the next phase. Additionally, the Quality Control Technician is the first point of contact for service calls, tasked with assessing customer concerns, identifying issues, and implementing effective solutions to address problems. By maintaining high-quality standards and resolving post-project issues promptly, the Quality Control Technician upholds Attic Projects' commitment to customer satisfaction and excellence.

• clean driving record within 5 years (Be able to drive a company car covered by commercial insurance)
• At least 3 years rodent proof experience
• Ability to work in confined spaces like attic and crawl spaces

You will do…

• Start work promptly at 7:00 AM and drive a company vehicle to assigned customer locations (3-4 visits a day).
• Conduct detailed inspections of projects by checking attics, crawl spaces, roofs, and the surrounding areas of customers' homes.
• Identify discrepancies or issues in ongoing or completed projects, with a focus on rodent-related problems or other quality concerns.
• Communicate effectively with customers, addressing their concerns and easing any frustrations, ensuring a positive experience.
• Solve problems independently on-site, taking appropriate measures to rectify issues and ensure project standards are met.
• Maintain detailed records of inspections, findings, and resolutions for reporting and follow-up.

You will be successful if you…

• Have clean driving record and ability to drive a company vehicle
• Are experienced in quality control, site inspections in residential construction projects
• Have the ability to crawl in small, tight spaces and climb and descend of ladders or attic stairs and roofs
• Have previous Pest Control / Rodent Control experience

Possess excellent communication and customer service skills to interact with customers

• Can solve problems efficiently and independently

Perks and Benefits:

• Competitive pay rate ($28-35 hourly pay) with potential bonus;
• Stable job schedules and work environment
• Company-issued uniform, tools, equipment and protective gear
• Opportunities for advancement within the company
• Medical, dental, and vision insurance allowance (after 90 days)
• Gyms and regular fun team building activities

Interview Process:

• Initial Phone Reach-out by Recruiter
• Video interview by Recruiter
• Onsite interview with Ops Manager & Superintendent

Details:

Job Type: Full-time, On-site, not remote

Work schedule: Monday to Friday, Starting at 7am, 8-10 hrs

Wage Range: $28- $35 per hour

At Attic Projects we recognize that embracing diverse perspectives is crucial for fostering innovation and achieving success. Therefore we are dedicated to creating a team that encompasses a wide range of backgrounds, experiences, and skills.

Attic Projects is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.