Quality Control Technician I

Impact Floors; La Mirada (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Health Insurance Plans

Company paid life insurance

Retirement plans with employer match

Generous PTO plus paid Holidays

Job summary

Impact Floors is hiring a Quality Control Technician I in La Mirada, California, to oversee daily flooring activities and ensure high-quality standards. The role involves executing inspections, maintaining quality requirements, and addressing any issues related to customer satisfaction. Candidates should have a High School Diploma and a minimum of 5 years of flooring installation experience. Competitive health plans and retirement benefits are offered.

Qualifications

• Minimum 5 years of flooring installation or related experience.
• Experience with multifamily property management companies preferred.

Responsibilities

• Execute specific inspections on flooring activities.
• Develop and maintain quality requirements for projects.
• Design methods for Quality Control and process improvements.
• Communicate with installers to ensure job specifications are met.
• Address customer concerns regarding warranty and quality issues.

Skills

Foundational flooring construction knowledge

Excellent communication skills

Ability to manage multiple projects

Excellent listening and negotiation skills

Education

High School Diploma or GED equivalent

Job description

Quality Control Technician I

This position will oversee daily flooring activities and examine products, materials and overall workmanship for defects or deviations from approved project. The Quality Control Technician is required to review project workmanship daily and document in specific detail all work activities. All work is required to be performed in a safe and professional manner.

Duties/Responsibilities

• Execute specific inspections on flooring construction and installation activities on site.
• Develop, apply, and maintain quality requirements and standards for flooring and other construction projects.
• Design and implement methods for Quality Control and process improvements for testing and inspection.
• Promote and execute quality standards, inspection processes, test methods, quality plans, documents, and reports.
• Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction.
• Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues.
• Communicates with installers to ensure clear understanding of job specifications and installation requirements to maintain high quality job standards.
• Work with account representatives in various departments to ensure that complete and proper information is provided for work assignments.

Competencies

• Foundational flooring construction, installation, and product knowledge, especially in wood, carpet, vinyl and tile flooring.
• Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization.
• Ability to focus on details while managing multiple projects.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Positive attitude, self-motivation, drive, and determination.

Requirements

• High School Diploma or GED equivalent required.
• Minimum 5‑years flooring installation or related experience.
• Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred.

Benefits

• Competitive Health Insurance Plans.
• Company paid life insurance.
• Retirement plans with employer match.
• Generous PTO plus paid Holidays.

Physical Demands

Must be able to travel and can be in a vehicle for extended periods of time. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 25 pounds at times.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.