Quality Control Specialist

Atlanta Flooring Design Centers; Columbus (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bi-weekly direct deposit

Health, dental & vision insurance (60+

Job summary

Atlanta Flooring Design Centers in Columbus, GA seeks a Quality Control Specialist to build strong relationships with contractors and field supervisors, report concerns, and ensure top service for our home builder clients while controlling costs. The role includes field audits, safety inspections, and occasional on-site repairs.

Local travel is required, with a vehicle allowance and fuel card. Candidate should have flooring experience (wood, carpet, vinyl, or tile), strong interpersonal skills,

Qualifications

• Previous experience in wood, carpet, vinyl or tile flooring.
• Strong interpersonal skills and ability to work with varied personalities.
• Good written communication, time management, professional dress and behavior.
• Verbal fluency in English and Spanish preferred but not required.
• Reliable transportation with own vehicle; vehicle allowance and fuel card provided.

Responsibilities

• Works with subcontractors to maintain high quality job standards
• Conducts field audits and job site/safety inspections
• Makes repairs onsite as necessary
• Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction
• Respond to builder and/or post-sale warranty concerns
• Communicates with installers to insure clear understanding of job specifications and installation requirements to maintain high quality job standards
• Work with account representatives in various departments to insure that complete and proper information is provided for work assignments
• Occasional support of our Hilton Head Location may be required
• Other duties as assigned

Skills

Interpersonal skills

Bilingual English/Spanish

Tools

iPad

iPhone

Job description

Job DetailsLevel: ExperiencedJob Location: Columbus - Columbus, GA 31901Position Type: Full TimeJob Category: ConstructionThe Quality Control Specialist will build and maintain good working relationships with our building contractors and field supervisors, communicate concerns and issues effectively with installers and ensure that we provide the highest quality of service to our new home builder clients while controlling costs. He or she works with subcontractors to maintain high quality job standards, conduct field audits and job site/safety inspections. He/She will be responsible for completing minor repairs on occasion. This role works with mobile technology such as a company-owned iPad and iPhone for reporting and communication purposes.

Candidates for this position must have previous experience in wood, carpet, vinyl or tile flooring. He or she must have strong interpersonal skills and a talent for working with variety of personalities. Good written communication skills, time management, professional dress, speech, and behavior are all required for this position. Verbal fluency in both English and Spanish is highly preferred, but is not required. Local travel is required in this position, but very little-to-no overnight travel should be expected. The candidate must have reliable transportation, as Quality Control Specialists are required to drive their own vehicle for work. A vehicle allowance as well as a fuel card will be included with the compensation package.

RESPONSIBILITIES

• Works with subcontractors to maintain high quality job standards
• Conducts field audits and job site/safety inspections
• Makes repairs onsite as necessary
• Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction
• Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues
• Communicates with installers to insure clear understanding of job specifications and installation requirements to maintain high quality job standards
• Work with account representatives in various departments to insure that complete and proper information is provided for work assignments
• Occasional support of our Hilton Head Location may be required
• Other duties as assigned

BENEFITS

• Bi-weekly payroll via direct deposit
• Eligible to participate in group health, dental & vision insurance plans after 60 days full-time employment
• Supplemental life, accident, cancer and short-term disability insurance available after 60 days full-time employment

Qualifications

• Previous experience in flooring operations and/or construction highly preferred
• Experience with using iPhone and iPad
• Reliable vehicle that can be used for work
• Able to lift up to 50 pounds
• Able to bend, kneel, squat, stand and lift heavy objects as needed
• Must have satisfactory Motor Vehicle Report (MVR)
• Must have reliable vehicle to drive for work