Quality Control Specialist

Atlanta Flooring Design Centers; Opelika (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Direct deposit

Health/Dental/Vision after 60 days

Life/Accident/Cancer insurance

401(k) with match

Paid Time Off from day one

Job summary

Atlanta Flooring Design Centers in Opelika, AL is seeking an experienced Quality Control Specialist to ensure top flooring quality across projects. You will work with builders, contractors and installers, perform field audits, inspect job sites for safety, and carry out minor repairs as needed.

Excellent interpersonal and communication skills are required, with bilingual English/Spanish preferred. A reliable vehicle and ability to travel locally are important for success in this role.

Qualifications

• Experience in flooring operations or construction is highly preferred.
• Strong interpersonal skills and ability to work with diverse personalities.
• Good written communication, time management and professional conduct.

Responsibilities

• Maintain high quality job standards with subcontractors.
• Conduct field audits and site/safety inspections.
• Make repairs onsite as needed.
• Address customer concerns and escalate to ensure satisfaction.
• Respond to warranty and material/quality issues for builders.
• Coordinate with installers to ensure clear installation requirements.
• Collaborate with departments to provide complete work information.
• Occasional support for Hilton Head location.
• Perform other duties as assigned.

Skills

Interpersonal skills

Time management

Written communication

Spanish (preferred)

Tools

iPhone

iPad

Job description

Job DetailsLevel: ExperiencedJob Location: Opelika - Opelika, AL 36804Position Type: Full TimeJob Category: ConstructionTheQuality Control Specialist will build and maintain good working relationships with our building contractors and field supervisors, communicate concerns and issues effectively with installers andensure that we provide the highest quality of service to our new home builder clients while controlling costs. He or she works with subcontractors to maintain high quality job standards, conduct field audits and job site/safety inspections. He/She will be responsible for completing minor repairs on occasion. This role works with mobile technology such as a company-ownediPad and iPhone for reporting and communication purposes.Candidates for this positionmust haveprevious experience in wood, carpet, vinyl ortileflooring.He or she must have strong interpersonal skills and a talent for working with variety ofpersonalities. Good written communication skills, time management, professional dress, speech, and behavior are all required for this position. Verbal fluency in both English and Spanish is highly preferred, but is not required. Local travel is required in this position, but very little-to-no overnight travel should be expected.The candidate must have reliable transportation, as Quality Control Specialists are required to drive their own vehicle for work. A vehicle allowance as well as a fuel card will be included with the compensation package.

RESPONSIBILITIES

• Works with subcontractors to maintain high quality job standards
• Conducts field audits and job site/safety inspections
• Makes repairs onsite as necessary
• Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction
• Respond to builder and/or post-sale customer concerns regarding warranty issues, repairs, and material or quality issues
• Communicates with installers to insure clear understanding of job specifications and installation requirements to maintain high quality job standards
• Work with account representatives in various departments to insure that complete and proper information is provided for work assignments
• Occasional support of our Hilton Head Location may be required
• Other duties as assigned

BENEFITS

• Bi-weekly payroll viadirect deposit
• Eligible to participate in group health, dental & vision insurance plans after 60 days full-time employment
• Supplemental life, accident, cancer and short-term disability insurance available after 60 days full-time employment
• Retirement Plans: Employee Stock Ownership Plan and 401(K) with match
• Paid Time Off (PTO) from first day of employment

Qualifications

• Previous experience in flooring operations and/or constructionhighly preferred
• Experience with using iPhone and iPad
• Reliable vehicle that can be used for work
• Able to lift up to 50 pounds
• Able to bend, kneel, squat, stand and lift heavy objects as needed
• Must have satisfactory Motor Vehicle Report (MVR)
• Must have reliable vehicle to drive for work