Quality Control Technician #1166027

State of Missouri; Jefferson City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a dedicated team of IT professionals as a Quality Control Technician in Jefferson City, MO. This role involves analyzing test plans, executing application testing, and ensuring quality outcomes for the Department of Revenue. You will collaborate with various stakeholders to maintain high standards and improve processes. The State of Missouri offers a comprehensive benefits package, including health insurance and a pension plan, making it a rewarding place to work.

Benefits

Defined pension plan

Generous leave and holiday time

Health insurance coverage

Qualifications

• Strong willingness and curiosity to learn about DOR and its operations.
• Good verbal communication skills with peers and stakeholders.
• Ability to follow up and follow through on commitments.

Responsibilities

• Analyze and execute test plans, carry out hands-on and automated testing.
• Communicate outcomes with team members and ensure customer expectations are met.
• Assist in building test scripts to test new or existing features.

Skills

Communication

Teamwork

Problem Solving

Tools

Azure DevOps

SQL

Visio

Word

Excel

Job description

Job Location:

• The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.

Why you’ll love this position:

Are you looking for a position that will allow you to work with a team of dedicated IT professionals? Are you interested in being a key player in a partnership between ITSD and the Department of Revenue? If so, this position with the Office of Administration, Information Technology Services Division, supporting the Department of Revenue (DOR) might be for you!

ITSD-DOR has an opening for a software Quality Control Technician. In this position, you will use your skills to analyze and execute test plans, carry out hands-on and automated application testing, quantify and qualify test results, and communicate outcomes with other team members. You will have the chance to deliver a meaningful impact supporting DOR and the citizens of Missouri.

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the Department of Revenue (DOR).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

• Software testing of integrations, functionality, business rules, data conversions, mobility, performance, security, and more.
• The position requires a great deal of interaction with Department of Revenue (DOR) customers and potentially other stakeholders, such as vendors.
• Maintain a positive working relationship with all ITSD functional areas.
• Be responsible for ensuring customer expectations are being met and proper procedures are being followed.
• Understand and further develop detailed business requirements based on system knowledge.
• Other duties as assigned.

• Strong willingness and curiosity to learn about DOR and its operations.
• Good verbal communication skills between peers, management, and stakeholders.
• An ability to produce written communication that is concise and accurate, also providing context and content tailored to the right audience.
• An ability to facilitate meetings and ask the right questions to elicit requirements.
• An ability to actively listen and demonstrate understanding of what is being said.
• A desire to build strong working relationships based on trust and a strong work ethic.
• An ability to follow up and follow through on commitments.
• Ability to come to a shared understanding of the problem and analyze possible solutions.
• Assist in building test scripts in order to test new or existing features.
• Apply testing techniques to ensure that solutions make it to production with zero or minimal defects.
• Familiarity with or ability to learn Azure DevOps (ADO), SQL, Visio, Word, and Excel.
• Familiar with Agile/Scrum development process.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.
  
  Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Knowledge of testing procedures. Ability to listen and understand testing issues. Ability to participate or lead a team. Ability to plan, organize, and manage time.

The classification for this position is Quality Control Technician;click for more information.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions please contact: [e-mail]