Quality Control Technician

Rentex Audio Visual & Computer Rentals; Pompano Beach (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Rentex Audio Visual & Computer Rentals is seeking a Quality Control Technician to join the warehouse QC team. The role centers on inspecting, testing, and validating returned AV equipment to ensure reliability and readiness for rental.

You will work within the QC department and may be reassigned to other warehouse areas as needed. Ideal candidates have hands-on experience with AV gear and computers, plus a basic understanding of inventory software for workload forecasting.

Qualifications

• Must have experience with professional AV equipment and computer equipment.
• Understanding of inventory software and workload forecasting.
• Able to work in a fast-paced warehouse environment.

Responsibilities

• Perform QC procedures on returning equipment.
• Ensure gear and cases are presentable and working.
• Diagnose, log, and repair damaged items.
• Organize and store tested equipment.
• Process missing or damaged equipment accurately.
• Meet deadlines and plan workflow around client needs.
• Provide exceptional customer support for clients.
• Follow directions from department leadership.
• Assist other departments when needed.
• Maintain a safe, organized, and clean workspace.

Skills

Audio visual equipment handling

Basic computer equipment

Fast-paced environment

Education

High school diploma or GED

Tools

Inventory software

Job description

Rentex sets itself apart from the competition by providing superior equipment that is well cared for and works every time. Our reputation is attached to every piece of gear that leaves our warehouse. Consequently, the Quality Control (QC) department is critical to the growth of the business and to customer satisfaction.

The Quality Control Technician works primarily in the Quality Control department of a branch warehouse but may be temporarily reassigned to work in any other warehouse department. These short reassignments are dictated by the flow of work and the demands of the business. Employees in this role will help out in all disciplines (audio, video, projection, etc.) of the QC department and must have a general proficiency with basic AV equipment and computers.

Duties/Responsibilities:

• Perform Quality Control (QC) procedures on returning equipment.
• Ensure all cases and equipment are presentable and in ideal working condition.
• Diagnose, log, and repair damaged items.
• Organize and store all tested equipment.
• Correctly process missing or damaged equipment.
• Be able to handle hard deadlines and plan workflow depending on client needs.
• Provide exceptional customer support for clients.
• Follow direction of the department leader and managers.
• Assist other departments when necessary.
• Maintain a safe, organized, and clean work environment to ensure safety and compliance.
• Comply with company policies and procedures.
• Perform additional duties as assigned.
• Manage firmware versions for applicable devices.
• Troubleshoot equipment.

Minimum Qualifications:

• Any combination of education, experience, and training equivalent to graduation from high school or a GED
• Experience working with professional audio visual equipment and computer equipment.
• Possesses a basic understanding of inventory software for forecasting of workload.
• Strong technical skills and the ability to work in a fast paced environment.

Supervisory Responsibility:

This position does not supervise other employees.

Work Environment:

This job operates in a warehouse environment.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; handle objects, tools, or controls; reach with hands and arms; climb stairs; communicate with coworkers. The employee must occasionally lift or move objects up to 50 pounds.

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are subject to change and may rotate. Needs of the business may dictate long hours and weekend work during high-demand periods.

Other Duties:

This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.