Quality Control Supervisor: Lead & Improve Vehicle Quality

Carvana; Hutchins, Northern (TX, KY); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

401K with company match

Vehicle discounts

Job summary

Carvana is seeking a Line Lead to supervise and develop hourly associates in our Inspection Center. You will ensure safe car movement, achieve production and quality goals, and coach the team to deliver high-quality vehicle reconditioning.

You will focus on daily execution, performance metrics, and continuous improvement while maintaining safety and Carvana’s values in a fast-paced environment. This full-time role offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or GED.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated understanding of Carvana’s reconditioning processes and lean principles.
• Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
• Must be able to lift up to 60 pounds independently; standing for extended periods; able to work in various conditions.

Responsibilities

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide coaching, development and performance management; offer feedback and demonstrate desired skills.
• Create a work environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
• Proactively communicate information to team members with clear expectations and goals.
• Prevent and resolve conflict among team members.
• Monitor adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on repairs and quality.
• Train a team using Quality Control standards to identify and complete repairs effectively and efficiently the first time.
• Identify and complete repairs effectively to minimize re-work and delays.
• Work safely and minimize injuries; comply with PPE and safety rules.

Job description

Carvana is seeking a Line Lead to supervise and develop hourly associates in our Inspection Center. You will ensure safe car movement, achieve production and quality goals, and coach the team to deliver high-quality vehicle reconditioning.

You will focus on daily execution, performance metrics, and continuous improvement while maintaining safety and Carvana’s values in a fast-paced environment. This full-time role offers comprehensive benefits and growth opportunities.