Quality Control Supervisor - ISO & Kaizen Leader

Zebra-Technologies; Morris Plains (NJ); Hybrid; USD 77,000 - 115,000; Full time

Benefits offered by this job

Hybrid work model

Performance-based incentive

Comprehensive benefits

Job summary

Zebra Technologies is seeking a Quality Operations leader to oversee a mid-size QA team at our Morris Plains site. You’ll direct daily QC activities, drive CAPA actions, and ensure compliance with ISO 9001 and ISO 13485 while partnering with internal audits and Kaizen initiatives.

The role emphasizes data-driven KPI tracking, process improvements, and staff development through training and certification in SOPs and GDP, with a focus on high product quality and customer satisfaction.

Qualifications

• Associate's degree in a related field or equivalent supervisory experience in a related industry.
• 6-9 years experience including minimum 1 year as team lead / supervisor.
• Excellent written and verbal communication and problem solving.
• Working knowledge of ISO 9001 / ISO 13485 standards and guidelines.
• Knowledge of quality and statistical analysis tools and methodologies.

Responsibilities

• Oversee and coordinate the daily activities of the site QC team.
• Support internal quality audits and external regulatory/customer audits.
• Lead root cause investigations for non-conformances and CAPA closure.
• Drive Kaizen and Lean Six Sigma initiatives to reduce waste and improve inspection times.
• Develop, maintain and publish KPI dashboards for process quality.

Skills

Communication

Problem solving

Analytical skills

MS Office

ERP systems

Education

Associate's degree

Tools

MS Office

ERP systems

Statistical analysis tools

Job description

Zebra Technologies is seeking a Quality Operations leader to oversee a mid-size QA team at our Morris Plains site. You’ll direct daily QC activities, drive CAPA actions, and ensure compliance with ISO 9001 and ISO 13485 while partnering with internal audits and Kaizen initiatives.

The role emphasizes data-driven KPI tracking, process improvements, and staff development through training and certification in SOPs and GDP, with a focus on high product quality and customer satisfaction.