Quality Control Supervisor

EPC, Inc.; Saint Charles (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

401K with matching contributions

Immediate PTO eligibility

Full medical, dental and vision benefits

Short-term and long-term disability insurance

Extensive training and development programs

Job summary

EPC, Inc. is seeking dedicated professionals to support quality control operations in Saint Charles, Missouri. As a vital part of our team, you will coordinate QC activities, monitor compliance with internal standards, and support investigations into quality issues. Required qualifications include a high school diploma and EPC experience. We offer competitive pay, generous benefits, and an inclusive work environment that emphasizes work-life balance and employee support.

Qualifications

• Minimum one year of EPC experience is required.
• Ability to lift and/or move up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

• Coordinate day-to-day activities of QC Specialists.
• Monitor QC activity to ensure compliance.
• Create daily pull lists for QC functions.
• Identify quality issues and initiate containment actions.
• Support root cause investigations and document findings.

Skills

Experience using computer software (Outlook, Excel, Word)

Knowledge of EPC processing departments

Quality Control experience

Familiarity with ISO Standards

Education

High school diploma or GED

Minimum one year of EPC experience

Job description

Overview

All locations eligible, in-person facility requirement. Internal applicants reference Promotion/Transfer policy for eligibility along with requirements below.

As one of the largest IT asset disposition companies in the world, EPC we are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose us because we understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal.

As we continue to grow, we are looking for dedicated professionals to join our team and help us deliver exceptional service and innovative solutions. You will play a vital role in supporting our mission and ensuring operational excellence. Key responsibilities include, but are not limited to:

Responsibilities

• Coordinate and support day-to-day activities of QC Specialists across all processing workflows
• Monitor QC activity in real time to ensure compliance with internal procedures, data security requirements, and certification standards
• Create daily pull lists for non-automated QC functions
• Identify quality issues, discrepancies, and non-conformities; initiate immediate containment actions and escalate as needed
• Support root cause investigations by gathering data, documenting findings, and collaborating with the QC manager and operations teams
• Ensure proper documentation, system updates, and audit trails are completed accurately and consistently by QC specialists
• Provide guidance, training, and day-to-day coaching to QC specialists to improve performance and consistency
• Track and communicate daily and weekly quality trends, risks, and performance concerns to the QC manager
• Assist in implementing process updates, procedural changes, and quality initiatives directed by the QC manager
• Other duties as assigned by Quality Control Manager

Experience and Education Requirements

• High school diploma or GED
• Minimum one year of EPC experience
• Experience using computer software such as Outlook, Excel, Word, etc.
• Knowledge of all EPC processing departments
• Knowledge of EPC’s policies and procedures
• Includes sitting, standing, bending, twisting and the ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation.

Experience and Education Preferred

• EPC Quality Control experience
• Familiarity of ISO Standards

Benefits

• Competitive pay
• 401K with matching contributions
• Immediate PTO eligibility and paid holidays
• Full medical, dental and vision benefits for you and your family
• Company sponsored short-term, long-term disability & life insurance plans
• Extensive training and development programs
• Company volunteer opportunities
• An exciting career where every day is different
• A dedication to balance work/life and a holistic approach to employee support.

EPC Veteran Advantage

Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.

Equal Opportunity Employer and E-Verify

We strive to make our career opportunities accessible to all applicants. If you have a disability and need assistance completing the application, please refer to our career page for more information.