Quality Control Supervisor

New World Medical; Rancho Cucamonga (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a mission-driven company as a Quality Control Supervisor, leading the Quality Inspection Team to ensure adherence to quality standards in ophthalmic surgical devices. You'll oversee inspections, drive continuous improvements, and collaborate closely with production and R&D teams. Enjoy benefits from day one, including medical insurance and flexible work schedules.

Benefits

Medical, Dental, and Vision Insurance

401(k) with Profit Share

Bonus Opportunities

Flexible Work Schedules

Free Onsite Daily Lunches

Career Development Program

Tuition Assistance

Cell Phone & Home Office Stipends

Wellness & Employee Assistance Programs

Company Events & Recognition

Qualifications

• 3+ years supervisory experience in a manufacturing environment.
• Familiarity with ISO 13485 & 21CFR 820.

Responsibilities

• Supervise activities of quality inspectors for incoming product.
• Lead improvement activities for Quality Control.
• Document inspection results and report quality issues.

Skills

Leadership

Communication

Organizational Skills

Adaptability

Education

Bachelor’s degree in a life science or engineering field

Tools

Microsoft Office

SAP

MiniTab

Job description

Description

About New World Medical

Founded in 1990, New World Medical is a mission-driven company focused on preserving and enhancing vision through innovative ophthalmic surgical devices, including the Ahmed Glaucoma Valve and Kahook Dual Blade. We partner closely with eye care professionals to deliver tools that improve clinical outcomes and patient care. Guided by our core values - Integrity, Accountability and Innovation,we strive to make a meaningful impact in eye health worldwide. In support of our global mission, we proudly donate surgical equipment to charitable organizations to expand access to quality eye care.

Benefits starting Day One:

• Medical, Dental, and Vision Insurance
• 401(k) with Profit Share
• Bonus Opportunities
• Flexible Work Schedules
• Free Onsite Daily Lunches to foster team connection
• Career Development Program
• Tuition Assistance (after 1 year of service)
• Cell Phone & Home Office Stipends
• Wellness & Employee Assistance Programs
• Company Events & Recognition
• And more!

Be part of something meaningful—join the team at New World Medical.

JOB SUMMARY:

The Quality Control Supervisor is responsible for providing necessary leadership, training, and day-to-day supervision to the Quality Inspection Team. This position oversees and monitors the receiving inspection and testing of materials, parts, and products to ensure adherence to New World Medical quality standards. Leads inspection protocols, first article inspections, and supports Production and R&D teams. The Quality Control Supervisor is expected to lead and initiate continuous improvements for the Quality Control department.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Supervise and coordinate activities of employees engaged in the receiving inspection area, such as quality inspectors to ensure incoming product is available for on time release.
• Plan and establish work schedules, assignments, and receiving inspection sequences to support production and R&D goals.
• Confer with production and R&D to coordinate operations and activities within or between departments.
• Inspect materials, products, or equipment to detect defects or malfunctions.
• Measure dimensions of products to verify conformance to specifications, using measuring instruments such as rulers, calipers, gauges, smart scope, or micrometers.
• Read blueprints, data, manuals, or other materials to determine specifications, inspection and testing procedures, certification processes, trends, or measuring instruments as required.
• Lead improvement activities for QC and supports continuous improvements through Kaizen.
• Develop training documents and facilitate training; assist in trouble shooting quality issues.
• Approve and release incoming receiving inspection materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials.
• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database Statistical Process Control (SPC).
• Report quality issues or findings to Quality Manager and follows up to ensure that corrective actions are executed in a timely manner.
• Initiates Non-Conformity Reports (NCRs) and follows up for Completion of Disposition.
• Communicates and coordinates with required organizations to drive resolution of quality responsibilities (NCRs, CAPAs, SCARs, etc.)
• Communicates with suppliers to report findings, quality issues, and process improvements.
• Maintain records of inspections and prepares list of defects, interacts with other departments to ensure compliance with specification, and to facilitate the acceptance of parts.
• Reviews and approves Finished Goods Device History Record (DHRs) to release product to inventory.
• Communicates with Quality Manager when incoming inspections are completed.
• Prepare standardized work instructions and procedures and facilitate effective communication of procedures to affected areas.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to work with minimal supervision and guidance.
• Must display leadership ability, able to influence others to perform their jobs effectively.
• Must be able to adapt to change in the workplace and demonstrate flexibility with new ideas.
• Excellent communications and organizational skills.
• Ability to interpret, understand and communicate engineering drawings as applicable.
• Capable of training on receiving inspections, concepts, drawings, and quality procedures.
• Proficiency in using Microsoft Office Applications (Word, Excel, PPT, and Outlook).

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in a life science or engineering field preferred.
• Must have three (3) years or more in supervisory knowledge in a manufacturing environment, preferably in a medical device industry or have proven ability to lead people.
• Prior working experience with receiving Inspections and familiarity with ISO 13485 & 21CFR 820.
• Experience with SAP, MiniTab, AQL Sampling, and SOP writing.

PHYSICAL REQUIREMENTS:

• Able to lift up to 50 pounds. This may be performed with reasonable accommodation.
• Must be able to remain in a stationary position at least 50% of the time.
• Occasionally move about inside the office and travel to and from office buildings; this may include but is not limited to bending and walking.
• Must be able to operate a computer and other office productivity machinery, such as a computer printer, computer keyboard, calculator, etc.
• Ability to listen and speak with employees and distributors. Must be able to exchange accurate information in these situations.
• View and type on computer screens for long periods of time.

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.