Quality Control Specialist I-FIRST Insurance Funding

Wintrust Financial Corporation; Illinois; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life Insurance

401(k) with company match

Tuition reimbursement

Parental Leave

Employee Assistance Program

Job summary

FIRST Insurance Funding, a subsidiary of Wintrust, seeks a Quality Control professional to oversee QA measures and ensure accuracy across CRA and BSA processes. You will train on workflows, review assigned processes, and escalate issues with remediation plans.

The role emphasizes precision, documentation, and adherence to compliance standards. The position offers a path for growth within a collaborative, award-winning culture and benefits package.

Qualifications

• 3-5 years of experience in Quality Control or QA oversight.
• Bachelor’s degree preferred.
• Intermediate Excel skills.
• Concise and clear written and verbal communicator.
• Experience writing job aids, procedures, or documentation.
• Strong attention to detail and high accuracy.

Responsibilities

• Oversee quality control reviews across the unit and ensure processes are completed properly.
• Maintain CRA reporting accuracy and perform manual geocoding as needed.
• Conduct BSA monitoring and document results according to procedures.
• Attend department meetings and contribute to annual goals.

Job description

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets.**Why join us?** * An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)* Competitive pay and discretionary or incentive bonus eligible* Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few* Family-friendly work hours* With 175+ community bank locations, we offer opportunities to grow and develop in your career* Promote from within culture **Why join this team?** * We have a culture that encourages an entrepreneurial spirit* We offer multiple opportunities for development and upward mobility **What You’ll Do:** This position will oversee key quality control measures across the business unit. This position will focus on verifying that identified processes are completed properly under FIRST’s quality assurance program. Additionally, this position ensures accuracy of CRA reporting and performs BSA monitoring for FIRST Insurance Funding. Quality Control: * Train on and begin to understand external department processes and workflows.* Complete quality control reviews for assigned processes in a timely manner.* Escalate issues or findings for management review and remediation.* Create and/or maintain reporting of results and/or exceptions as required. CRA Reporting: * Maintain working knowledge of the CRA requirements for FIRST.* Perform manual geocoding which includes researching and verifying borrower addresses.* Perform CRA address maintenance in account management system.* Create and/or maintain manual geocode reports for submission to Wintrust Compliance. BSA Monitoring: * Maintain working knowledge of BSA monitoring requirements for FIRST.* Perform monitoring tasks as assigned by management and/or Wintrust BSA.* Maintain results according to outlined procedure and/or process guidelines. General Requirements: * Complete quarterly compliance reviews* Attend department meetings and functions* Draft/outline annual job and professional development goals **Qualifications:** * 3-5 years of experience working with Quality Control standards* Bachelor’s degree preferred* Intermediate Excel skills* Concise and clear communicator, written and verbal* Experience writing job aids, procedures and/or documentation used across a department or function* Strong attention to detail and high levels of accuracy **Compensation:** The estimated salary range for this role is $50,000 - $65,000 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience. **Benefits:** Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance #LI-Onsite