Bank Verification Representative – FIRST

Wintrust Financial Corporation; Northbrook (IL); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life insurance

Disability Insurance

Parental Leave

Employee Assistance Program

401(k) with company match

Flexible Spending Account

Employee Stock Purchase Plan

Critical Illness Insurance

Accident Insurance

Transportation benefits

Banking Benefits

Pet Insurance

Job summary

FIRST Insurance Funding, a subsidiary of Wintrust, is hiring a Bank Verification Representative in Northbrook, IL. The role involves handling bank account verifications, policy verifications with markets, and supporting the Risk Management teams with trend analysis.

Strong customer service and solid documentation skills are essential. Responsibilities include contacting customers, following up, documenting files, and assisting with monthly executive meetings.

Qualifications

• 0–3 years of experience in a related role.
• Proficient in Microsoft Office Suite.
• Exceptional phone-based customer service skills.
• Prior verification or insurance experience is a plus.
• Ability to capture key information and write clear, concise summaries.

Responsibilities

• Validate policy information with insurance markets to upgrade Risk Ratings in system.
• Investigate trends/patterns within agent portfolios using Trending Agent Review report.
• Complete agent bank account verifications by making outgoing calls with proper file documentation.
• Provide ongoing support to the Risk Department based on department needs.
• Process market return mail by researching and updating addresses in the system.
• Moderate and document monthly executive meetings.

Skills

Customer service

Phone support

Attention to detail

Verification

Communication

Tools

Microsoft Office Suite

Job description

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets. The Bank Verification Representative at First Insurance Funding is responsible for working task items associated with bank account verifications, return mail, policy verifications with markets, and moderate/document monthly Executive meetings. This role will also support trend analysis in conjunction with the Risk Management Associate and Risk Analyst teams. The task responsibilities will require customer contact, follow-up items, file documentation, strong customer service skills and computer proficiency.

What You’ll Do

Validate policy information with insurance markets to upgrade Risk Ratings in system. Investigate trends/patterns within agent portfolios using Trending Agent Review report. Complete agent bank account verifications by making outgoing calls w/proper file documentation. Provide ongoing support to the Risk Department based on department needs. Process market return mail by researching and updating addresses in the system. Moderate and Document monthly executive meetings.

Qualifications

0-3 years of experience Proficient in Microsoft Office Suite Exceptional phone based customer service skills required Prior experience with verification or insurance a plus Ability to capture key information and write clear and concise summaries

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefitsi>
• Banking Benefits
• Pet Insurance

Compensation

The estimated hourly rate for this role is $36,000 - $47,000 along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.

#LI-HYBRID #LI-LR1

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. Wintrust provides community and commercial banking, specialty finance and wealth management services, delivering the sophisticated solutions of a large bank through a relationship-focused approach built from our community banking roots. Wintrust may collect personal information from you in connection with the application process. Wintrust complies with the California Consumer Privacy Act of 2018, and its policy may be found here Click here for Equal Opportunities.