Quality Control Specialist/Foreman

Weddle & Sons, Inc.; Salina (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

Weddle & Sons, Inc. seeks a Quality Control Specialist/Foreman to oversee daily operations of a residential roofing crew and to drive high levels of performance through coaching and proactive communication with supervisors, crew members, and clients.

The role requires the ability to manage varying hours due to seasonality, travel for training, and a strong focus on safety and quality workmanship. Candidates should demonstrate solid problem-solving and customer service skills.

Qualifications

• Basic knowledge of roofing systems and ability to learn quickly.
• Physical fitness to perform demanding tasks.
• Strong problem-solving to troubleshoot roofing issues.
• Proficient written and verbal professionalism.
• Excellent customer service and communication with clients.
• Attention to grammar and spelling in written communication.
• Positive phone demeanor and tone in client interactions.
• Ability to organize many concurrent workstreams and priorities.

Responsibilities

• Oversee day-to-day operations of a residential roofing crew.
• Demonstrate initiative and communicate effectively with supervisors, crew, and clients.
• Coach team members toward higher levels of execution and safety.
• Adapt to seasonal hours and assist with company initiatives as needed.

Skills

Roofing knowledge

Physical fitness

Problem solving

Written communication

Verbal communication

Customer service

Grammar & spelling

Organization skills

Job description

Description

The Quality Control Specialist/Foreman at Weddle and Sons will develop and demonstrate skill in overseeing the day-to-day operations of a residential roofing crew and will show an advanced level of initiative in communication with supervisors, subordinates, and clients. A QCS must be committed to the core values of the company and must show the potential to coach others to higher levels of execution.

Working Environment and Expectations:

Hours: A typical work week is expected to be not less than 40 hours. Given the seasonality of this business, we expect that there will be many weeks in the middle of the year that requires well over 40 hours of work. At the same time, there will be many weeks in the winter that may require somewhat less than 40 hours. At any time, and especially during the winter months, the service technician and QCS may be asked to assist with various company initiatives.

Travel: The service technician and QCS roles are likely to involve occasional travel for company training, and projects. At times, business demand or weather events may require that the service technician and/or QCS spend time working in other company locations.

Requirements

• Basic knowledge of roofing systems (and ability to learn quickly) with overall technical proficiency
• Physical fitness sufficient to perform tasks that can be demanding at times
• Problem-solving ability to troubleshoot roofing (and related) issues: ability to identify symptoms and systematically eliminate potential causes until solving the issue
• Written and verbal professionalism
• Customer service skills (listening, positive communication, patience)
• Competence in grammar and spelling preferred
• Ability to send clear and mistake-free written communications
• Good phone demeanor and tone
• Ability to organize many competing and concurrent workstreams, while prioritizing and following through on commitments