Quality Control Specialist — Financial Transactions & Training

DebtBlue; Richardson (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Paid Time Off

401(k) with Company Match

Paid Holidays

Job summary

DebtBlue.LLC is seeking a meticulous Quality Control Specialist to analyze and resolve draft, audit, and transaction challenges in the best interest of clients and the business.

You will perform data entry in a high-volume environment, assist in underwriting and approvals when needed, and report to the Quality Control Manager. This role requires attention to detail and strong problem-solving skills. Experience with financial systems and CRMs is preferred; bilingual ability is a bonus.

Qualifications

• High School Diploma or GED required.
• 1-2 years in a financial industry preferred.
• Bilingual Spanish a plus.
• Detail-oriented and accurate data entry.

Responsibilities

• Research client files to identify transactional issues with payments and performance fees.
• Process requests from third parties related to creditor settlements.
• Contact creditors to reestablish agreements when accounts are sold.
• Process scheduled payments and audit for accuracy.
• Coordinate refunds or fee referrals with accounting.
• Support department operations as needed.

Skills

Attention to detail

Problem solving

Communication skills

MS Office

SharePoint

CRMs

Bilingual Spanish

Education

High School Diploma or GED

Tools

Windows OS

Job description

DebtBlue.LLC is seeking a meticulous Quality Control Specialist to analyze and resolve draft, audit, and transaction challenges in the best interest of clients and the business.

You will perform data entry in a high-volume environment, assist in underwriting and approvals when needed, and report to the Quality Control Manager. This role requires attention to detail and strong problem-solving skills. Experience with financial systems and CRMs is preferred; bilingual ability is a bonus.