Quality Control Specialist

Tandym Group; Vienna (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A promising nonprofit organization in the Bronx is seeking a Rent Administrator. The ideal candidate will manage rent collection processes and provide quality assistance to tenants, ensuring effective communication and documentation management. This role requires strong analytical, organizational, and interpersonal skills, alongside a Bachelor's Degree.

Qualifications

• 2 years of experience working with Special Needs individuals.
• Familiarity with Rent, Accounting, or Banking.
• Proficiency with creating and maintaining spreadsheets and databases.

Responsibilities

• Overseeing the rent collection process and addressing tenant concerns.
• Preparing weekly reports on tenants' rent status and court status.
• Collaborating with social services on rent issues.

Skills

Analytical skills

Communication skills

Organizational skills

Interpersonal skills

Attention to detail

Education

Bachelor's Degree

Tools

Microsoft Office suite

Job description

2 days ago Be among the first 25 applicants

This range is provided by Tandym Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $20.00/hr

A nonprofit services organization in New York City is looking to add a new Rent Administrator to their staff in the Bronx. In this role, the Rent Administrator will be responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent.

About the Opportunity:

• Start Date: ASAP
• Schedule: Monday to Friday
• Hours: 9am to 5pm

Responsibilities:

• Maintain accurate income and rent information in various databases
• Prepare weekly reports of tenants' rent status, reason for arrears, current court status, Public Assistance arrears, and contact made with the individual regarding rent issues
• Prepare weekly reports following trends in general arrears issues and coordinating payment plans
• Maintain a clear and comprehensive list of due dates for all tenants in payment plans, court stipulations, and which tenants, in owing unpaid rent, are not entitled to special services within the building
• Meet with tenants to answer rent related issues; collaborate with social services on tenants' rent issues
• Collaborate with Entitlements Specialist to follow up on payments or grants from outside organizations
• Lead bi-weekly meetings with staff to communicate current arrears situations
• Draft legal documents, including 14 Day Demand notices
• Coordinate with maintenance department regarding additional repair or replacement charges
• Perform other related duties as assigned

Qualifications:

• 2 years of experience working with Special Needs individuals
• Familiarity with Rent, Accounting, or Banking
• Strong proficiency with creating and maintaining spreadsheets & databases
• Proficiency with Microsoft Office suite and databases
• Superior organization, analytical, and interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail

Desired Skills:

• Bachelor's Degree
• Bilingual (English and Spanish)
• Notary Public license
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Accounting/Auditing

• Industries

  Accounting

Referrals increase your chances of interviewing at Tandym Group by 2x

Sign in to set job alerts for “Quality Assurance Specialist” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Quality Assurance (QA) Analyst - US Citizens Only as Per Clients Requirement

GMP Quality Assurance (QA) Document Control Specialist

Associate Director, Quality Assurance Team Lead

District of Columbia, United States 1 week ago

Sr. Quality Assurance Associate, Vendor Management

District of Columbia, United States
$50,000.00
-
$96,000.00
2 days ago

Quality Assurance/Quality Control Specialist

Washington, DC
$80,000.00
-
$90,000.00
1 week ago

Quality Assurance Manager/Quality Control Manager

Washington, DC
$80,000.00
-
$90,000.00
6 months ago

Washington, DC
$80,000.00
-
$120,000.00
6 days ago

Silver Spring, MD $95,000 - $120,000 4 days ago

PeopleSoft Quality Assurance Analyst (Future Opportunity)

Washington DC-Baltimore Area $100,000 - $115,000 3 weeks ago

Travel Quality Assurance Analyst (Quality Assurance, Analyst)

Arlington, VA $55,702 - $83,552 8 months ago

Travel Quality Assurance Analyst (Quality Assurance, Associate)

Arlington, VA $89,207 - $125,000 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.