Quality Control Specialist

Jobtailor; Blairsville (Indiana County); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor in Indiana is seeking a Quality Control Specialist for loan operations to conduct QC reviews across origination, underwriting, documentation processing, and related activities. You will test and evaluate processes, document findings, assist with daily/weekly QC reporting, and ensure compliance with federal and state banking regulations while delivering world-class service.

Strong analytical skills, attention to detail, and ability to manage multiple priorities are essential; background

Qualifications

• Associate’s degree in Finance, Accounting, Business Administration, or related field.
• Minimum of one year of experience in Quality Control, Quality Assurance, or related role.
• Knowledge of federal and state banking regulations.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Excellent written and verbal communication skills.
• Strong organizational, time-management, and problem-solving skills.
• Ability to think critically and work with limited guidance.
• Criminal background & credit check required.

Responsibilities

• Conduct quality control reviews across loan operations, including origination, underwriting, document processing, flood, and related activities.
• Test and evaluate the effectiveness of existing processes by reviewing documentation, analyzing data, and performing sample checks.
• Identify errors, deficiencies, or control weaknesses and document findings and recommendations.
• Compile and assist with daily and weekly QC reporting.
• Maintain documentation for QC processes, results, and procedural updates.
• Address and follow processes related to credit reporting disputes and out-of-cycle updates to Credit Reporting Agencies.
• Adhere to all corporate and Loan Operations policies and procedures.
• Provide world-class service to internal and external clients with professionalism and urgency.
• Meet service level agreements (SLAs) and manage multiple priorities effectively.

Skills

Quality Control

Quality Assurance

Data Analysis

Documentation Maintenance

Loan Operations

Process Evaluation

Credit Reporting

Problem-Solving

Excellent Written Communication

Excellent Verbal Communication

Education

Associate’s degree in Finance/Accounting/Business Administration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

• Conduct quality control reviews across loan operations, including loan origination, underwriting, document processing, flood, and related activities
• Test and evaluate the effectiveness of existing processes by reviewing documentation, analyzing data, and performing sample checks
• Identify errors, deficiencies, or control weaknesses and document findings and recommendations
• Compile and assist with daily and weekly QC reporting
• Maintain documentation for QC processes, results, and procedural updates
• Address and follow processes related to credit reporting disputes and out-of-cycle updates to Credit Reporting Agencies
• Adhere to all corporate and Loan Operations policies and procedures
• Provide world-class service to internal and external clients with professionalism and urgency
• Meet service level agreements (SLAs) and manage multiple priorities effectively

Requirements

• Associate’s degree in Finance, Accounting, Business Administration, or a related field
• Minimum of one (1) year of experience in Quality Control, Quality Assurance, or a related role
• Knowledge of federal and state banking regulations
• Proficiency in Microsoft Outlook, Word, and Excel
• Excellent written and verbal communication skills
• Strong organizational, time-management, and problem-solving skills
• Ability to think critically and work with limited guidance
• Must be able to pass a criminal background & credit check

Core Competencies

Demonstrates expertise in Quality Control and Quality Assurance processes within loan operations, with a strong focus on compliance with federal and state banking regulations. Proficient in data analysis, documentation maintenance, and effective communication to ensure high-quality service delivery.

Highest-signal resume keywords

• Quality Control
• Quality Assurance
• Federal And State Banking Regulations
• Microsoft Excel
• Documentation Maintenance

Hard Skills

• Quality Control
• Quality Assurance
• Data Analysis
• Documentation Maintenance
• Process Evaluation
• Credit Reporting
• Loan Origination
• Underwriting
• Document Processing
• Sample Checks

Soft Skills

• Excellent Written Communication
• Excellent Verbal Communication
• Organizational Skills
• Time Management
• Problem-Solving Skills

Industry Keywords

• Loan Operations
• Service Level Agreements
• Credit Reporting Agencies
• Corporate Policies
• Procedural Updates

Tools & Technologies

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel