Quality Control Manager with Security Clearance

The Building People; Knoxville (TN); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical & Rx

Dental

Vision

Flexible Spending Accounts

401(k) Retirement Plan

Life Insurance/AD&D

Long Term Disability and Short-Term

Paid Time Off

Holiday Pay

Job summary

The Building People in Knoxville, TN is seeking a seasoned Quality Control professional to build and run a proactive QC program across Facilities Engineering O&M, Custodial, and Construction service lines.

You will establish inspection schedules, document deficiencies, track corrective actions, and analyze data to drive continuous improvements, while ensuring compliance with NCMMS and government standards. Telework options may apply; background checks and clearances may be required.

Qualifications

• 5+ years of quality control/quality assurance experience in facilities, construction, or building operations.
• Experience building formal QC/QA programs for multi-site operations.
• Strong data management and reporting skills.
• Ability to obtain HSPD-12 clearance.

Responsibilities

• Establishes a systematic inspection schedule across all functional areas to verify service delivery standards.
• Builds and administers a non-conformance process: documents deficiencies, determines root cause, and tracks corrective action to closure.
• Maintains QC activity records, inspection results, and corrective actions within the National Computerized Maintenance Management System (NCMMS) to support data integrity and GSA transparency requirements.
• Analyzes QC data and performance trends to drive continuous operational improvement.
• Supports development and tracking of the contract's Acceptable Quality Levels (AQLs), including service call response, maintenance completion, and utility performance metrics.

Skills

Quality control

Data management

Reporting skills

HSPD-12 clearance

Tools

NCMMS

Job description

The Building People delivers integrated solutions that connect technology, buildings, and people to optimize real estate performance, facility operations, and workforce outcomes. With over 450 contracts delivered across 187 project locations, we manage more than 1,700 facilities and support $38.5B in federal and commercial assets. Leveraging AI-driven automation, data analytics, and platform-agnostic systems, we create high-performing, future-ready environments that reduce cost, improve efficiency, and enable mission success. Founded in 2012, we now have over 450 employees supporting 23 federal agencies-making us a trusted leader in delivering technology-infused building solutions across the public sector. The Building People is committed to fostering a workplace where every employee can thrive. Using tools like the Predictive Index, we thoughtfully align individual strengths with team needs -ensuring the right fit, the right role, and long-term success. Our culture is rooted in integrity, innovation, and service. Through our growing philanthropy program, we support communities by focusing on gratitude, giving back, partnerships, and mentorship.

Our Market Offerings Include:

• Real Estate & Workplace
• Facilities Management
• Facilities Operations & Maintenance
• Project Management & Engineering
• Workforce Transformation & Organizational Design
• Mission Support
• Smart Buildings & Energy Efficiency

Technology Solutions

Join our rapidly growing team and help shape the future of real estate, facilities, and community impact.

Position Summary

Builds and runs a proactive, statewide Quality Control (QC) Program spanning Facilities Engineering O&M, Custodial, and Construction service lines, focused on preventing - not just catching - non-compliance.

Key Responsibilities

• Establishes a systematic inspection schedule across all functional areas to verify service delivery standards.
• Builds and administers a non-conformance process: documents deficiencies, determines root cause, and tracks corrective action to closure.
• Maintains QC activity records, inspection results, and corrective actions within the National Computerized Maintenance Management System (NCMMS) to support data integrity and GSA transparency requirements.
• Analyzes QC data and performance trends to drive continuous operational improvement.
• Supports development and tracking of the contract's Acceptable Quality Levels (AQLs), including service call response, maintenance completion, and utility performance metrics.

Required Qualifications

• 5+ years of quality control/quality assurance experience in facilities, construction, or building operations.
• Experience building formal QC/QA programs for multi-site operations.
• Strong data management and reporting skills.
• Ability to obtain HSPD-12 clearance.

Preferred Qualifications

• Experience with GSA quality assurance surveillance plans (QASP) or CPARS reporting.
• Six Sigma or related quality certification.

ADDITIONAL INFORMATION

Telework arrangements are subject to change based on customer requirements.

Salary offered will be commensurate with the candidate's experience, qualifications, and certifications.

Our positions may require a background screening and clearance directly from the Government.

Competitive benefits for eligible employees include:

• Medical & Rx
• Dental
• Vision
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Life Insurance/AD&D
• Long Term Disability and Short-Term Disability
• Paid Time Off
• Holiday Pay

All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address. For more information, view the EEO is the Law Poster and Pay Transparency Statement.