Quality Control Manager - Process Improvement & Audits

Intervala, Llc; Washington (Washington County); On-site; USD 65,000 - 90,000; Full time

Job summary

RPM Industries, a sister company of Intervala, seeks a Quality Control Manager in Washington, PA. This role supports the quality management system, working with operations, engineering, and customer-facing teams to ensure products meet customer and company requirements.

The position leads audits, investigates non-conformances, drives CAPA, monitors quality metrics, and helps develop SOPs and training to sustain high standards of quality and customer satisfaction.

Qualifications

• College degree in engineering or business systems (Associate's or Bachelor's preferred).
• 3–7 years in QA, QC, manufacturing or related field.
• Strong attention to detail and organizational skills.
• Proficiency with Excel and Microsoft Office.
• Experience with ISO 9001 or other quality management systems.
• Experience conducting audits and managing quality documentation.

Responsibilities

• Perform inspections and audits of products, materials, and processes to ensure compliance with quality standards.
• Review and maintain quality documentation, records, and reports.
• Help lead internal audits and support external customer, regulatory, and certification audits.
• Investigate non-conformances, customer complaints, and quality issues.
• Participate in root cause analysis and corrective/preventive action (CAPA) activities.
• Monitor quality metrics and assist in preparing performance reports.
• Support continuous improvement initiatives aimed at reducing defects and improving process efficiency.
• Collaborate with cross-functional teams to resolve quality concerns.
• Co-develop and update standard operating procedures (SOPs), work instructions, and quality forms.
• Maintain compliance with company policies, customer requirements, and applicable industry standards.
• Provide quality-related training and guidance to employees as needed.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Independent worker

Auditing experience

Quality management systems

Education

Associate's or Bachelor's degree in engineering or business systems

Tools

Excel

Job description

RPM Industries, a sister company of Intervala, seeks a Quality Control Manager in Washington, PA. This role supports the quality management system, working with operations, engineering, and customer-facing teams to ensure products meet customer and company requirements.

The position leads audits, investigates non-conformances, drives CAPA, monitors quality metrics, and helps develop SOPs and training to sustain high standards of quality and customer satisfaction.