Quality Control Manager - Metals/Industrial

Michael Page; Homewood (IL); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

10% annual bonus target

BCBS medical insurance

Vision/Dental insurance

401k match

STD/LTD coverage

PTO

Paid Holidays

More!

Job summary

Michael Page seeks an experienced Quality Manager to lead plant-level quality initiatives in a southern Chicago suburb manufacturing environment. You will drive continuous improvement, manage the Quality team, and serve as the technical liaison for customers.

You will lead investigations, implement corrective actions, and partner with operations to embed built-in quality practices. This role requires hands-on floor presence and strong metrology knowledge.

Qualifications

• Bachelor's or technical/engineering degree preferred.
• 5–7+ years in quality management, leading engineers and technicians.
• Strong knowledge of metrology, GD&T, inspection methods, and blueprint reading.
• ISO9001 QMS management experience including audits and process improvement.
• Data/ SPC knowledge and experience with quality performance metrics.

Responsibilities

• Oversee daily Quality department operations across manufacturing and shipping functions and drive continuous improvement at the plant level.
• Provide leadership and direction to the Quality team to meet evolving customer quality requirements.
• Lead investigations for customer complaints, root cause analysis, and corrective actions.
• Document investigations into product/nonconformances and identify preventive measures.
• Reduce quality issues and customer complaints to enhance satisfaction.
• Partner with Value Stream Manager to develop quality training, measurements, and procedures.
• Maintain robust process control systems emphasizing built-in quality and reducing defects.
• Conduct internal quality system audits to ensure ISO 9001:2015 compliance and effectiveness.
• Develop qualification programs for QA Technicians and track proficiency.
• Manage customer relationships and coordinate product compliance with UL/CSA and regulators.
• Analyze quality performance metrics and communicate trends to leadership.
• Support cost-reduction and improvement projects using FMEA, SPC, Gage R&R, capability studies, Pareto, Lean, Six Sigma.

Skills

Quality leadership

Floor presence

Metrology & GD&T

ISO 9001

Data/SPC knowledge

Customer-facing quality

CQE/CQA certifications

Education

Bachelor's degree in engineering or technical field

Tools

Gage R&R

FMEA

Lean/Six Sigma

Job description

Join an industry-leading manufacturer of tubing, conduit, and related solutions that help customers improve safety, efficiency, and performance across multiple industries. This company is seeking an experienced Quality Manager to lead plant-level quality initiatives, drive continuous improvement, and serve as a key technical liaison for customers.

Client Details

Our client is a leading manufacturer of metal-formed and fabricated products, located in the southern suburbs of Chicago. Driven by a commitment to innovation, safety, and sustainability, they continuously invest in solutions that enhance infrastructure while creating a positive and rewarding environment for their employees.

Description

• Oversee daily Quality department operations across manufacturing and shipping functions while supporting continuous improvement initiatives at the plant level.
• Provide leadership and direction to the Quality team to ensure evolving customer quality expectations and requirements are met.
• Lead and maintain documentation for customer complaint investigations, including root cause analysis and corrective actions.
• Conduct and document investigations into product and component nonconformances to identify underlying causes and preventive measures.
• Enhance customer satisfaction by proactively reducing quality issues and minimizing customer complaints.
• Partner with the Value Stream Manager to develop and deliver training related to quality standards, measurement equipment, quality notifications, procedural updates, and related topics.
• Maintain robust process control systems that emphasize built-in quality practices and reduce internal defects and rework.
• Perform regular internal quality system audits to verify compliance with ISO 9001:2015 requirements and ensure ongoing effectiveness.
• Develop competency-based qualification programs for incoming Quality Assurance Technicians and track proficiency using a skills matrix.
• Manage customer relationships and address product compliance matters with regulatory and certification agencies, including UL and CSA.
• Analyze and communicate quality performance metrics and trends to plant leadership and management teams.
• Support cost-reduction efforts and operational improvement projects through the application of quality methodologies and tools, including FMEA, SPC, Gage R&R, process capability studies, Pareto analysis, Lean, and Six Sigma techniques.

Profile

• Bachelors degree, technical/engineering degree preferred
• Experience with metal fabrication, steel, heavy industrial manufacturing a big plus
• 5-7+ years of quality management experience- leading both engineers and techs/inspectors
• Experience and willingness to be out on the floor daily, interacting with various teams
• Strong knowledge of metrology, GD&T, inspection methods, blueprint reading, etc
• ISO9001 QMS Management experience - audits, standard work, process improvement etc
• Data/SPC knowledge
• Strong customer-facing quality abilities
• CQE/CQA certifications a plus

Job Offer

• 10% annual bonus target
• BCBS medical insurance
• Vision/Dental insurance
• 401k match
• STD/LTD coverage
• PTO
• Paid Holidays
• More!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.