Quality Control Leader — Veteran Programs & Compliance

Strategic Resources Inc; Washington (District of Columbia); On-site; USD 95,000 - 130,000; Full time

Job summary

Strategic Resources, Inc. (SRI) is seeking a Quality Control Manager to oversee all quality aspects for a MFLC contract in Washington, DC.

The role emphasizes data collection, reporting, and credentialing/training compliance for personnel, with collaboration between contractor management, counselors, and government stakeholders. The MFLC program provides confidential counseling and program management services for military service members and families.

Qualifications

• Minimum of five years’ supervisory experience.
• Minimum of five years’ experience managing operational efficiencies and quality standards for projects or programs of a similar complexity and scope.
• Masters Degree in Social Work or similar field.

Responsibilities

• Manage all aspects of quality for the contract, including data collection and reporting.
• Ensure that all of the quality assurance programs, metrics, reports, and data are gathered, managed, and reported within contract standards.
• Ensure compliance with credentialing and training of all personnel.
• Provide support in order to ensure effective communication between contractor management, counselors, and Government stakeholders.
• Identify and implement process improvements to ensure the highest standards of quality of operations for counselors.

Skills

Supervisory experience

Quality control & quality assurance

Data collection & reporting

Education

Masters Degree in Social Work or similar field

Job description

Strategic Resources, Inc. (SRI) is seeking a Quality Control Manager to oversee all quality aspects for a MFLC contract in Washington, DC.

The role emphasizes data collection, reporting, and credentialing/training compliance for personnel, with collaboration between contractor management, counselors, and government stakeholders. The MFLC program provides confidential counseling and program management services for military service members and families.