Quality Control Leader - Ownership, Mentorship & Flexibility

Intermountain Healthcare Inc.; Evanston (IL); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility

Job summary

Intermountain Healthcare in Evanston, IL is seeking a Quality Control Manager to own collaboration from week one. You will lead cross-functional efforts to improve processes, mentor teammates, and ensure our service-minded products meet user needs.

From our Evanston office, you will receive hands-on ownership, a clear path for growth, and a supportive environment that values accountability, practical organization, and thoughtful change management.

Qualifications

• Written communication clear enough to survive a forwarded email chain.
• Growth mindset that treats feedback as fuel, not threat.
• A collaborator who makes the manager review feel less like an exam.
• Familiarity with the rhythms of a deeply-curious part-time team.
• Real Change Management chops, plus the Accountability curiosity to keep growing.
• Discipline to finish the boring 20% that makes the rest matter.
• Practical command of Organization, with bonus points for Relationship Building.

Responsibilities

• Trim Facilitation processes that have quietly outlived their purpose
• Use Coaching to streamline routine tasks and free up capacity
• Resolve customer concerns with patience and a focus on outcomes
• Own the boring middle of a project, not just the kickoff
• Holding Evanston vendors to the standard promised to users
• Translate manager objectives into concrete, actionable day-to-day steps
• Read an Innovation system you didn't build and improve it anyway

Skills

Written communication

Growth mindset

Collaboration

Accountability

Change management

Organization

Relationship building

Job description

Intermountain Healthcare in Evanston, IL is seeking a Quality Control Manager to own collaboration from week one. You will lead cross-functional efforts to improve processes, mentor teammates, and ensure our service-minded products meet user needs.

From our Evanston office, you will receive hands-on ownership, a clear path for growth, and a supportive environment that values accountability, practical organization, and thoughtful change management.