Quality Control Manager

Intermountain Healthcare; Evanston (IL); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexibility

Job summary

Intermountain Healthcare in Evanston, IL is seeking a Quality Control Manager to own collaboration from week one. You will lead cross-functional efforts to improve processes, mentor teammates, and ensure our service-minded products meet user needs.

From our Evanston office, you will receive hands-on ownership, a clear path for growth, and a supportive environment that values accountability, practical organization, and thoughtful change management.

Qualifications

• Written communication clear enough to survive a forwarded email chain.
• Growth mindset that treats feedback as fuel, not threat.
• A collaborator who makes the manager review feel less like an exam.
• Familiarity with the rhythms of a deeply-curious part-time team.
• Real Change Management chops, plus the Accountability curiosity to keep growing.
• Discipline to finish the boring 20% that makes the rest matter.
• Practical command of Organization, with bonus points for Relationship Building.

Responsibilities

• Trim Facilitation processes that have quietly outlived their purpose
• Use Coaching to streamline routine tasks and free up capacity
• Resolve customer concerns with patience and a focus on outcomes
• Own the boring middle of a project, not just the kickoff
• Holding Evanston vendors to the standard promised to users
• Translate manager objectives into concrete, actionable day-to-day steps
• Read an Innovation system you didn't build and improve it anyway

Skills

Written communication

Growth mindset

Collaboration

Accountability

Change management

Organization

Relationship building

Job description

When a Quality Control Manager seat opens at Intermountain Healthcare, it's because we trust someone new to own Collaboration from week one in Evanston. This manager opening gives you $116,000 - $160,000, hands-on ownership, and the mentorship to keep growing in general.

Key Responsibilities

• Trim Facilitation processes that have quietly outlived their purpose
• Use Coaching to streamline routine tasks and free up capacity
• Resolve customer concerns with patience and a focus on outcomes
• Own the boring middle of a project, not just the kickoff
• Hold Evanston vendors to the standard we promised our users
• Translate manager objectives into concrete, actionable day-to-day steps
• Read an Innovation system you didn't build and improve it anyway

What You'll Bring

• Written communication clear enough to survive a forwarded email chain
• A growth mindset that treats feedback as fuel, not threat
• A collaborator who makes the manager review feel less like an exam
• Familiarity with the rhythms of a deeply-curious part-time team
• Real Change Management chops, plus the Accountability curiosity to keep growing
• The discipline to finish the boring 20% that makes the rest matter
• Practical command of Organization, with bonus points for Relationship Building

From our Evanston, IL office, Intermountain Healthcare ships service-minded products used by companies large and small. Nobody at Intermountain Healthcare will hover over your shoulder; we hand you the keys and trust you to drive.

We seal the offer with $116,000 - $160,000, mentorship, benefits, and flexibility, the four reasons IL talent picks Intermountain Healthcare first.

Re-dated this morning, Intermountain Healthcare continues hiring for the Quality Control Manager role.