Quality Control Lead — Cross‑Team Process Champion

Square; San Bernardino (CA); On-site; USD 117,000 - 161,000; Full time

Job summary

Square in San Bernardino, CA, is hiring a Quality Control Manager to shape quality standards and lead cross-functional teams. The role values seasoned leadership, process discipline, and the ability to navigate dynamic client-facing challenges with clear, data-driven decisions.

The position emphasizes mentorship, ongoing coaching, and a focus on work-life balance within a collaborative, fast-paced environment. Start date is immediate, with growth opportunities across the company.

Qualifications

• Humility to revise strong opinions when data argues back.
• Experience at the manager level inside a full-time role.
• Proven leadership experience guiding manager-level initiatives.
• Grit to debug at 4pm on a Friday without complaint.
• Familiarity with the rhythms of a quality-focused full-time team.

Responsibilities

• Partner sideways with teams who rarely sit in the same room.
• Field curveballs from San Bernardino clients without losing the thread.
• Translate fuzzy stakeholder asks into a crisp Teamwork plan.
• Carry general knowledge that doesn't live in any wiki yet.
• Catch the Project Management regression a tired reviewer would miss.
• Bridge Flexibility and People Management so neither team works in the dark.
• Execute core Quality Control Manager duties with accuracy and consistency.
• Own one slice of Square's general mission end to end.

Skills

People management

Leadership

Quality control

Stakeholder management

Job description

Square in San Bernardino, CA, is hiring a Quality Control Manager to shape quality standards and lead cross-functional teams. The role values seasoned leadership, process discipline, and the ability to navigate dynamic client-facing challenges with clear, data-driven decisions.

The position emphasizes mentorship, ongoing coaching, and a focus on work-life balance within a collaborative, fast-paced environment. Start date is immediate, with growth opportunities across the company.