Quality Control Coordinator

Rebag; New York (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Rebag, a luxury resale platform, seeks a detail-minded teammate to assist the operations department with quality control tasks including fulfillments, order picking, packing, and product distribution across its New York operations.

You will inspect products, control inventory quality, perform basic data entry, and use in-house software and Google Suite. Prior QC or eCommerce fulfillment experience is a plus; ability to lift up to 50 lbs is required; operate with urgency.

Qualifications

• Hands-on attitude with ability to work in a fast-paced environment.
• Ability to communicate proficiently with team members.
• Detail-oriented and accurate; learns new platforms quickly.
• Prior experience in Quality Control is preferred.
• Experience in fulfillment/shipment and eCommerce is beneficial.

Responsibilities

• Perform quality control on fulfillments to ensure orders meet standards.
• Inspect inventory quality and categorize items in the database.
• Basic data entry and use of in-house software for records.
• Meet deadlines and support leadership with additional tasks.
• Assist with packing and shipping as needed.

Skills

Hands-on attitude

Communication

Detail-oriented

Quality Control

Fulfillment/Shipping

Ecommerce knowledge

Retail experience

Tools

Google Suite

Zendesk

Shopify

Job description

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York and Miami. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

The Role's Core Values

The overall responsibilities include but are not limited to perform and assist the operations department with quality control tasks of fulfillments, order picking, packing, and the distribution of products.

How We Measure Results

• Inspect products and quality control of orders to ensure quality standards are maintained.
• Control the quality of the inventory, and categorize inventory in the database.
• Basic data entry and computer skills
• Using in-house software, providing precise, accurate information for records.
• Meeting immediate goals, deadlines, standards, and expectations
• Take on additional duties as assigned by leadership
• Strong attention to detail

What We Expect You to Bring To The Table

• \"Hands-on\" attitude; hard-working, can work in a fast-paced environment
• Ability to communicate proficiently
• Positive, high energy, team-spirited
• Detail-oriented and accurate; ability to learn new platforms
• Knowledge of Google Suite, Zendesk, and Shopify is a plus
• Previous experience in Quality Control
• Previous experience in fulfillment/shipment is preferred but not required
• Previous experience in eCommerce is ideal and retail experience is useful
• Ability to lift a maximum of 50 lbs based on the needs of the role
• Must operate with a sense of urgency, and have attention to detail

What To Expect From Handbag Heaven

• A team that believes in the mission and works hard to make the impossible possible
• Individuals who generate ideas to evolve the business.
• An environment that strives to work efficiently and respects your off-time to recharge for the next day.
• An exponential amount of growth in the future

Hourly Rate: $19/20