Quality Control Coordinator

Airswift; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly base salary + commission

Career progression opportunities

World-class training programmes

Supportive culture & work-life balance

Annual recognition via reward platform

Mental Health support

Destination trips for High Flyers

Charity days

Job summary

Airswift is seeking a QC Coordinator to join the newly restructured Quality Control Team across the region, with strong emphasis on data accuracy and cross‑department collaboration. You will review Bullhorn records, correct errors, and produce reports to keep stakeholders informed on data quality and process improvements.

Ideal candidates will have a bachelor's degree, excellent MS Office skills, sharp numerical abilities, and a proactive, detail‑oriented mindset to drive quality across the

Qualifications

• Bachelor's degree preferred.
• Service or industry-specific experience is desirable but not essential.
• Knowledge of relevant regulatory requirements is desirable but not essential.
• Excellent technical skills including all Microsoft Office products.
• Strong numerical skills.
• Ability to problem solve.
• Attention to detail.

Responsibilities

• Review Bullhorn records within established timeframes and issue approval or query notes.
• Work with relevant parties to correct errors in a timely manner.
• Produce reporting and analysis for key stakeholders to monitor data accuracy.
• Hold regular QC review meetings with departments to discuss issues and improvements.
• Collaborate with regional/global QC Coordinators to share best practices and drive process improvements.
• Create training resources with Learning & Development for Recruitment and Sales Teams.

Skills

Attention to detail

Problem solving

Numerical skills

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

About Us

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

About Us

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally. We are a people business - we transform lives through the world of work. We care about wellbeing, community engagement and our planet - we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people. We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.

Role Description

The Quality Control Team play a critical role in maintaining data quality across the business. Data is at the core of our operations, and it is essential that this data is of a high standard at all times. The QC Coordinator will work as part of the Commercial Team to drive data accuracy across the region, as well as being a part of the Global QC Team, sharing best practices, improvement initiatives and maintaining consistency across all regions. Attention to detail is paramount and strong communication skills are essential as there will be significant collaboration with other departments, in particular with the Recruitment and Service Teams. This is an exciting opportunity to be a part of the newly restructured Quality Control Team and to help shape the future of Quality Control across the business!

Principle Accountabilities

• Review Bullhorn records within the agreed timeframes and issue approval or query notes as appropriate. This may include Contract Placements, Change Requests, Perm/Direct Hire placements, GEM Placements, Client Records, Opportunity Records and Requirement Records.
• Work with the relevant parties to ensure that any errors are corrected in a timely manner.
• Produce reporting and analysis to provide key stakeholders with an accurate and up to date view of data accuracy across the region.
• Hold regular QC review meetings with relevant departments to discuss any issues and identify key areas for improvement.
• Collaborate with other QC Coordinators, both regionally and globally, to share best practices and drive process improvement, in particular to deal with interregional placements efficiently.
• Collaborate with the Learning & Development department to create training resources and initiatives for Recruitment and Sales Teams
• Take a proactive approach to data clean-up e.g., updating fields in Bullhorn when a staff member leaves
• Support the QA/PIs with QC related process improvement projects
• Special adhoc projects, as directed by the Commercial Operations Manager
• Ensure that Bullhorn and any relevant trackers are updated accordingly.

Skills, Knowledge, and Experience

• Bachelor's degree preferred
• Service or industry-specific experience, desirable but not essential.
• Knowledge of relevant regulatory requirements, desirable but not essential.
• Excellent technical skills including all Microsoft Office products.
• Strong numerical skills.
• Ability to problem solve.
• Attention to detail.

What we can offer you!

• Attractive monthly base salary + competitive commission/performance bonus.
• Genuine career progression opportunities, either locally or globally!
• World-class training programmes and development opportunities.
• Team driven environment, supportive culture with a focus on work-life balance.
• Career breaks available after one year.
• Real time recognition through our employee reward platform.
• Mental Health First Aiders to signpost you to support when you need it.
• Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
• Charity days for various important causes such as Relay for Life and Earth Day.

Our Core Values

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
• Life - Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion

At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.