Quality Control Auditor- Night Shift

CSG Systems; Omaha (NE); Hybrid; USD 28,000 - 45,000; Full time

Benefits offered by this job

Health Insurance starting Day 1

On-the-job training

No prior experience required

Climate controlled work environment

Educational Assistance

Paid Vacation, Volunteer, and Holidays

Job summary

CSG Systems in Omaha, Nebraska seeks a Quality Control Auditor for the night shift. You will audit business and technical processes, document findings, and present results to stakeholders while collaborating across departments to improve quality and control measures.

The role requires explicit night hours (7:00 PM–3:00 AM), strong Excel and Office proficiency, and the ability to lift up to 50 lbs when needed. Prior QC or auditing experience is a plus for this on-site position.

Qualifications

• Are dependable and are open to working flexible 40 hr per week schedule 7:00 PM-3:00 AM; may vary by needs
• Ability to engage in positive, constructive conversations that foster collaboration, problem solving and continuous improvements
• Proficient with a PC and solid understanding of Microsoft Office apps (Word, Outlook, PowerPoint and Excel)
• Can stand/walk for 95% of the shift
• Able to bend, stoop and lift 25-50 lbs frequently
• Comfortable working independently and as part of a team
• Strong understanding of business and technical processes
• Quality control or auditing experience is a plus
• Proficient in English in a business environment

Responsibilities

• Conduct comprehensive audits of business and technical processes to ensure compliance with company policies and industry regulations
• Evaluate production processes for efficiency and effectiveness, identifying areas for improvement
• Analyze expenses and related documentation for accuracy and adherence to budgetary guidelines
• Utilize Microsoft Office and other office applications to document audit findings, create reports and manage data
• Perform research to gather information and support audit conclusions
• Prepare clear, concise and accurate report writings on audit results including recommendations for corrective actions
• Present results reporting to relevant stakeholders, highlighting key findings and potential risks
• Collaborate with various departments to understand existing processes and implement quality control measures

Skills

English proficiency

Team collaboration

Problem solving

Attention to detail

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

Hi, I'm Lolitta Tucker, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Quality Control Auditor - Night Shift who will:

Job Responsibilities

• Conduct comprehensive audits of business and technical processes to ensure compliance with company policies and industry regulations
• Evaluate production processes for efficiency and effectiveness, identifying areas for improvement
• Analyze expenses and related documentation for accuracy and adherence to budgetary guidelines
• Utilize Microsoft Office and other office applications to document audit findings, create reports and manage data
• Perform research to gather information and support audit conclusions
• Prepare clear, concise and accurate report writings on audit results including recommendations for corrective actions
• Present results reporting to relevant stakeholders, highlighting key findings and potential risks
• Collaborate with various departments to understand existing processes and implement quality control measures

Candidate Qualifications

• Are dependable and are open to working flexible 40 hr. per week work schedule typically 7:00 PM-3:00 AM. However, this work schedule may vary depending upon business needs
• Possess the ability to engage in positive, constructive conversations that foster collaboration, problem solving and continuous improvements
• Are proficient utilizing a personal computer and have a solid understanding of Microsoft Office applications (Word, Outlook, Power Point and specifically Excel)
• Can stand/walk for 95% of the shift
• Able to bend stoop and lift materials between 25-50 lbs on a frequent basis
• Are comfortable working independently and as a part of a team
• Have a strong understanding of business and technical processes
• Have previous quality control or auditing experience is a plus
• Are proficient in English in a business environment

Work Schedule: 40 hours per week, typically 7:00 PM-3:00 AM (schedule may vary depending on business needs)

Pay & Benefits

Position Pay Range: $20.19-$32.31. Location(s): US.NE.Omaha.DDC. Starting at $21.00+ for the Night Shift plus a 12% night shift pay differential. This role is eligible for a bonus opportunity.

Benefits

• Health Insurance benefits starting on Day 1
• On-the-job training for all new hires
• No previous experience required
• Climate controlled work environment
• Educational Assistance
• Paid Vacation, Volunteer, and Holiday Time Off and so much more

Accommodation

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at [phone] or email us at [e-mail]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles

• Impact: Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen
• Integrity: Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect—that's just who we are
• Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure

Our culture is award-winning: CSG has been recognized a US News & World Report "Best Companies to Work For" for 2025-2026, a Newsweek "America's Greatest Workplaces in Tech" for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

CSG is an affirmative Action, Equal Opportunity / Veteran / Disabled / Female / Minority / Sexual Orientation / Gender Identity Employer. CSG does not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. CSG will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

For the EEO it's the Law posting, click HERE.