Quality Control Assistant

HACLA; Los Angeles (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision Plan

Pension Plan

Paid Time Off (PTO)

Flexible Scheduling

Tuition Reimbursement

Employee Assistance Program

Direct Deposit

Pre-Tax 457 Plan

Job summary

HACLA in Los Angeles seeks an experienced administrative professional to support directors, division heads and managers. You will assist with budget development, quality control, planning and expediting work, and prepare information to measure departmental effectiveness.

Responsibilities include researching data, coordinating special projects, and maintaining confidential records. The role demands strong written and spoken communication and the ability to work independently with minimal

Qualifications

• Bachelor’s degree in public administration or business administration required.
• One year of experience in a responsible administrative capacity for a public agency; Master’s degree may substitute for one year.

Responsibilities

• Assist with development and monitoring of department budget and strategic plans.
• Perform quality control and review of assigned work; update procedures and programs.
• Research and analysis on various areas; coordinate special projects and studies.
• Prepare clear, concise reports and communicate findings to stakeholders.

Skills

Public administration

Budgeting

Administrative management

MS Word

MS Excel

MS Access

PowerPoint

Statistical methods

Research methods

Written communication

Oral communication

Education

Bachelor's degree in Public Administration or Business Administration

Master’s degree may substitute for one year of experience

Tools

MS Word

MS Excel

MS Access

PowerPoint

Job description

The posted salary is an estimate of the potential annual pay. Final offer will be dependent on qualifications and experience.

Characteristics of the Classification

Provides administrative staff support to Directors, Division Heads, and Managers. Assists with the quality control, review, planning and expediting of work in assigned department(s). Supports manager in preparing and analyzing information relative to departmental functions and measurement of departmental effectiveness.

Examples of Essential Functions

Under general supervision, may assist a director and/or manager in the development and monitoring of a department budget, perform quality control and review of assigned work; new and improved procedures, policy standards and/or programs; may also perform research and analysis on a variety of areas; and will be instrumental in coordinating special projects and special studies; other job-related essential functions as assigned.

Knowledge, Skills & Abilities

Must have knowledge of the principles and practices of public administration, organization, budget and administrative management; statistical and research methods; administrative survey techniques; office automation, software applications such as MS Word, Excel, Access and PowerPoint. Strong oral and written communication skills. Ability to prepare clear, concise, accurate, complete and logical reports; conduct analytical studies and surveys; work independently with little direction; establish and maintain effective working relationships with others; meet schedules and timelines; work confidentially with discretion; interpret, apply and explain policies, procedures, rules, regulations, laws and cases; analyze situations accurately and recommend effective course of action.

Minimum Requirements

Any combination equivalent to a Bachelor’s degree from an accredited college or university, preferably in public administration or business administration, and one year of experience in a responsible administrative capacity for a public agency; a Master’s degree in public administration may substitute for one year of experience.

Special Requirements

Possession of a valid Class C California Driver's License.

Examination

Applications will be reviewed for relevant experience, education and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the most qualified applicants will be invited to the examination process, which may include any combination of oral, written and/or performance examination. Applicants must pass each phase of the examination process with a rate of 80% or higher to be placed on the eligible "Certified Hiring List". Generation of a Certified Hiring List does not mean that there are any vacant and available positions at this time. The Certified List will be available for not less than 6 consecutive calendar months.

The examination for this position will occur on December 9, 2026. If you are invited to the examination process, you will receive an email from a HR recruiter NO LATER THAN December 2, 2026. This will be your only notice. There will be no changes to the date(s) of the examination.

Referral Process

Only applicants who have been placed on the eligible certified hiring list will be considered for job openings. Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work. All applicants referred from an eligibility list for selection interview(s) will be considered for the position; however, only the best-qualifed applicant(s) may be selected.

Selection Procedure

Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation.

Hiring Information

All job offers are contingent upon successful completion of a pre-employment evaluation, which includes: a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.

Candidates will start at step 1 of an eight step salary range unless there are special exceptions in accordance with the Personnel Rules.

Disability Accommodation

Testing Accommodations: If you require an accommodation due to a physical, mental or learning disability, please call [phone] for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.

Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.

We are an Equal Opportunity/Affirmative Action Employer.

NOTE: The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

As a condition of new and continued employment, employees in this classification must participate in mandatory direct deposit of payroll.

Required

Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and/or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by by visiting our website at: http://www.hacla.org/Portals/0/Attachments/Others/ConflictofInterestPolicy.pdf

Please call NeoGov Toll-Free Applicant Support telephone line [phone] if you forget your password, have application login problems or get an error message during the application process.

HACLA Benefits

• Short-Term Disability/Long-Term Disability/Mandatory Life
• Pension Plan
• General Leave/Holidays/PTO
• Additional Optional Benefits

• Medical/Dental/Vision Plan:
• HACLA will provide up to 100% of the CalPERS medical premium rate for Los Angeles, San Bernardino & Ventura Counties Kaiser rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% of basic Dental HMO rates for employee only, employee + one dependent, and employee + multiple dependents as applicable
• HACLA will provide 100% basic Vision coverage for employee only, employee + one dependent, and employee + multiple dependents as applicable
• $250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
• Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.
• HACLA will provide 100% of STD/LTD/Mandatory Life premiums for all eligible employees to maintain the IRS 125 Plan
• HACLA retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years.

• For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
• For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.
• CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.
• Annual leave accruals vary, depending upon the type of job/position (membership in employee organizational group) and years of service. Length of service increases accrual rates by employee organizational group when service requirements are met.
• Newly Hired Annual Accruals:
• At-Will/Non-Represented accrual per pay period 5.23 hours (17 days annually)
• Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
• Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
• Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
• Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
• American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
• 14 Observed Holidays:
• New Year’s Eve
• New Years Day
• Martin Luther King Jr’s Birthday
• President's Day
• Cesar Chavez Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Veteran’s Day
• Thanksgiving Day
• Day After Thanksgiving
• Christmas Eve
• Christmas Day
• 12 Floating Holiday hours annually
• Opportunity to earn up to 160 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 160 hours of accrued and unused PTO annually.
• Pre-Tax Deferred Compensation 457 Plan
• Group term life insurance
• Flexible Spending Account Options
• Tuition Reimbursement Program
• Employee Assistance Program
• Flexible 9/80 Work Schedule
• Partial Telework Program
• Kaiser Medical Insurance – 50% employer covered medical through Kaiser Permanente if working 30 hours or more per week.
• Paid Sick Time – At least 40 hours or 5 days of sick leave after 90 days of employment.
• Eligible casual employees may enter as Classic or PEPRA members if qualifying requirements are met.
• Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).
• Availability of benefits are dependent upon employment eligibility status with HACLA