Quality Control Administrator

The Outreach Team; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

Join a forward-thinking organization dedicated to amplifying marginalized voices in the political landscape! As a Bilingual Quality Control Administrator, you will play a crucial role in ensuring the accuracy of voter registration efforts. This part-time remote position offers flexible shifts and the chance to contribute to meaningful social change. If you are detail-oriented, passionate about progressive issues, and fluent in English and Spanish, we invite you to be part of our dynamic team. Together, we can make a lasting impact on voter participation and empower communities across the nation.

Benefits

Opportunities for Advancement

Casual Attire

Remote Work

Qualifications

• Strong communication skills and attention to detail are essential.
• Fluency in English and Spanish is a must for this role.

Responsibilities

• Conduct visual inspections of voter registration cards for accuracy.
• Make verification calls to newly registered voters.

Skills

Listening Skills

Communication Skills

Attention to Detail

Basic Tech Capacity

Fluency in English and Spanish

Tools

Google Sheets

Excel

Job description

Quality Control Administrator
The Outreach Team - Remote
Part-time

$16/hour with opportunities for bonuses and advancement

Description:

Are you motivated to amplify the voices of marginalized communities? Do you want to make a lasting difference in the political landscape? Together we can help all eligible voters have access to the ballot box!

With the goal of increasing voter participation in mind, our national political and organizing consulting firm is hiring part-time Bilingual Quality Control Administrators to help with quality control for a voter registration drive. You'll be part of a team of detail-oriented people doing the administrative work behind the scenes to make voter registration drives successful.

We can only hire folks who would be working from these states: Arkansas, Georgia, Illinois, Indiana, Iowa, Maryland, New Jersey, New York, North Carolina, Oklahoma, South Carolina, Tennessee, Virginia, Wisconsin, and Wyoming. Unfortunately, we can't hire people who would be working from any other states.

Role and Responsibilities:

Position is Remote. Callers are required to sign up for 4 QC shifts per week (approximately 20 hours) with the potential for less shifts depending on workload or more shifts depending on workload. Shifts are available six days a week Monday-Saturday and run from 2:30pm-8:00pm ET.

Responsibilities include:

• Visual inspection of voter registration cards to determine accuracy and completeness
• Verification calls to newly registered voters to ensure accuracy of data
• Detailed note-taking on the results of visual inspections and verification calls
  

Qualifications
Must Haves

• Strong listening and communication skills.
• Extreme attention to detail
• Possesses a growth mindset, be trainable and open to new skills
• Passionate about progressive issues and motivated by social change
• Basic tech capacity and willingness to learn new technology
• Trustworthy, professional and reliable
• Fluent in both English and Spanish

Nice to Haves

• Comfort and skill at communicating with voters over the phone in both English and Spanish
• Passion for increasing voter participation among communities whose voices are often silenced
• Fluency with Google Sheets/Excel
• Highly organized
• A team builder - Motivated by the success of the team, group, and campaign.
• Driven and goal-oriented
• Previous experience phonebanking or in a call center a plus
• Previous experience doing QC or voter registration a plus

Compensation: $16/hour, with opportunities for bonuses and advancement. If you are bilingual with fluency in English and Spanish, we pay an additional $1/hr.

About Our Office:

• Opportunities for advancement - we’re growing and we like to promote from within
• Casual attire
• Remote

Apply Here: https://www.theoutreachteam.net/jobs

At The Outreach Team we believe deeply that equity and inclusion in our organization makes us better at our work and helps to build a stronger progressive movement. We are an equal opportunity employer and we strongly encourage women, people of color, people with previous felony convictions, members of the LGBTQIA community and people who identify with other underrepresented groups to apply.