Quality Assurance Associate

Nutrafol; United States; Remote; USD 60,000 - 80,000; Full time

Job description

We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.

Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You

As a Quality Assurance Associate for Nutrafol, you will be responsible for executing day-to-day quality assurance activities, to ensure dietary supplement QA GMP compliance in an exciting, growing company. You will bring expertise and experience in the dietary supplement category and have strong knowledge and experience in executing QA GMP processes and procedures. Your knowledge and experience will enable Nutrafol to continue to grow as a competitive and agile business, enabling speed to market and competitive product claims, within global regulated industry segments. As QA associate, you will be responsible for executing end-to-end QA support that will help grow and protect the business.

Responsibilities:

• Supporting the Product Quality Complaint Program: Processing and Reviewing product quality complaints within the Veeva QualityOne system. Creating investigation summaries for product complaints. Trending data and creating monthly and quarterly reports. Identifying CAPAs as applicable based on investigations and/or trends. Working with suppliers as required for investigations and corrective actions. Working with Customer Service as required
• Supporting the Product Release Program: Processing and Reviewing Certificates of Analysis for finished good lots. Processing and Reviewing Certificates of Conformances for packaged units. Logging testing results
• Supporting the Supplier Qualification Program: Maintaining on-hand supplier certificates up to date. Maintaining on-hand supplier FDA registrations up to date
• Assist as needed in day-to-day QA GMP compliance activities to protect the brand while driving growth ambition, which can include but it is not limited to: Artwork review, Change Control Action Items
• Partner with other functions like R&D, Supply Chain, and RA to ensure timely QA deliveries
• Work with internal and external companies to ensure appropriate QA deadlines are being met to ensure end-to-end regulatory compliance for the business
• Participate as an effective member of cross-functional product teams
• Assist with additional quality projects/tasks

Requirements:

• Bachelor’s degree in quality assurance, science, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job
• 3+ years of direct US dietary supplement/Consumer Healthcare Quality experience
• Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards
• Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products
• Applied technical knowledge to ensure GMP standards are met throughout the product life cycle
• Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment
• Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external
• Strong analytical, organization and critical thinking skills

Preferred:

• Cosmetics category experience

Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.

Salary Range:

$70,000 - $85,000 USD

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with 50% match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance and benefit programs

California residents may review our CCPA notice here .

Create a Job Alert

Interested in building your career at Nutrafol? Get future opportunities sent straight to your email.

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

Are you based in the US? * Select...

Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)? * Select...

Have you been, at any time, employed by Unilever or any of its subsidiaries? * Select...

Candidates who have previously been employed at a Unilever-owned company are still eligible for employment with Nutrafol; however, we cannot for legal reasons recruit candidates currently employed within the Unilever umbrella. Please consult with Unilever or your company's HR team regarding your specific circumstances.

Do you have at least 2 years of direct Quality Assurance experience within the U.S. dietary supplement or cosmetic industry? * Select...

Are you familiar with and have you applied FDA regulations and cGMP standards in your previous QA roles? * Select...

Are you comfortable working fully remotely as an individual contributor across multiple time zones? * Select...

What is one word your colleagues or manager would use to describe your work style, and why? *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Nutrafol’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.