Quality Control

Whirlpool Corporation; Fall River (MA); On-site; USD 37,000 - 43,000; Full time

Job summary

Whirlpool Corporation in Fall River, MA is seeking a Quality Inspector I to enforce process control and ensure products meet standards. You will inspect components, perform tests, and lead root cause analysis to remove non-conforming units, with SAP and CAL Quality System for documentation.

This on-site role supports post-production rework and QA, enabling training and continuous improvements in safety, cost, quality, and productivity.

Qualifications

• GED or High School Diploma.
• Must lift at least 35 lbs.
• Minimum of 1 year of related manufacturing or quality experience.
• Proficiency with precision measuring instruments.
• Ability to read blueprints, schematics, and drawings.
• Excellent written and verbal communication.
• Proficiency with SAP and Google Suite.
• Willingness to learn root cause analysis (5Why).

Responsibilities

• Develops, updates, and enforces process control and improvement activities.
• Inspects, tests, and audits components and finished products for flaws.
• Leads root cause analysis and removes non-conforming units for rework.
• Determines root causes and implements corrective actions.
• Manages post-production QA and guides rework crews.
• Uses systems like SAP and CAL Quality System for data input and documentation.
• Initiate safety, cost, quality, and productivity improvements.

Skills

Communication skills

Blueprint reading

Precision measurement

Quality systems (SAP, Google Suite)

Problem-solving mindset

Education

High school diploma or GED

Tools

SAP

Google Suite

Calipers

Micrometers

Job description

About Whirlpool Corporation

Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.

Hourly Rate: $27.05

Job Summary

Develops and enforces comprehensive process control and improvement activities across manufacturing, material handling, and post-production rework to ensure all manufactured products meet strict industry and company standards. This role involves performing hands‑on, detailed inspections, testing, and visual audits of products and components, leading root cause analysis of quality issues, managing rework operations and field service activities, and maintaining critical quality documentation like Control Plans. The role acts as a key technical resource, providing training and ensuring overall compliance with quality control procedures.

Essential Functions

• Develops, updates, and enforces process control and improvement activities, including Control Plans, SOPs, and flaw‑reporting procedures, to ensure that manufactured products meet industry and company standards.
• Inspects, tests, and performs audits of components, in‑process materials, and finished products for flaws by examining size, weight, chemical composition, and components, ensuring 100% compliance to specifications and Bill of Materials (BOM).
• Serves as the first responder to assembly line quality issues, leading active problem‑solving initiatives using formal methodologies (e.g., 5Why) to identify root cause and remove non‑conforming units for rework or containment.
• Determine root cause of problems and implement corrective & preventive actions utilizing methods from lean manufacturing and Six Sigma
• Manages post‑production quality assurance and rework, including providing guidance for the Rework Crew, processing hold orders (tracking, closing, editing) in systems like QIM/SAP, and performing safe launch testing of new models.
• Performs material handling duties such as loading and unloading parts from conveyors, skids, and material handling devices while executing visual quality checks and segregating unacceptable parts.
• Conducts investigations into customer inquiries, issues, and grievances.
• Uses analytical and statistical data to project product quality and reliability.
• Gives technical expertise to team members, instructs them in company procedures, and may coordinate manpower and training for Rework or Utility operators.
• Writes and distributes quality control reports and educational material, utilizing internal systems (e.g., CAL Quality System, SAP) for data input and documentation management.
• Initiate safety, cost, quality, and productivity improvements in the manufacturing operations

Physical Requirements

• Ability to stand and walk continuously for extended periods (8 hours or more per day). Frequent physical mobility including standing, walking, bending, twisting, stooping, kneeling, squatting, and reaching with hands and arms to access products and equipment.
• Ability to maneuver the body for troubleshooting activities and occasionally climb, balance, or crawl, including working from elevated heights (e.g., ladders, raised platforms up to 40 feet) and in confined spaces.
• Ability to regularly lift and/or move materials up to 35 pounds and occasionally lift or move up to 50 pounds, which may require assistance for heavier items.
• Must have excellent visual acuity, including close vision, color vision, depth perception, and the ability to adjust focus to read technical drawings and perform detailed component inspection/fine manipulation. Requires frequent use of hands and fingers for fine manipulation, hand‑eye coordination, and operating precision measuring and testing equipment.
• Ability to work in a manufacturing and/or laboratory environment, with exposure to moving mechanical parts, fumes, airborne particles, moderate noise, vibration, varying temperatures (including extreme heat), and must be able to wear and utilize all required Personal Protective Equipment (PPE).

Required Qualifications

• GED or High School Diploma
• Must be able to lift at least 35 lbs (Occasional lifting up to 35 lbs is required for inspection/technician roles)
• Minimum of 1 year of job‑related experience in a manufacturing or quality role is required (Reflects inclusion of Quality Inspector I)
• Proficiency with precision measuring instruments (e.g., calipers, micrometers)
• Ability to read and interpret blueprints, schematics, and technical specifications/drawings
• Excellent communication skills, both written and verbal
• Proficiency in using quality and manufacturing systems (e.g., SAP, Google Suite)
• Willingness to learn root cause analysis and basic problem‑solving methodologies (e.g., 5Why)

Additional Information

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.