Quality Control

Whirlpool, Inc.; Fall River (MA); On-site; USD 36,000 - 40,000; Full time

Job summary

Whirlpool Corporation in Fall River, MA seeks a Quality Inspector to enforce process controls and improve manufacturing quality. You will inspect components, perform audits, and lead root cause analyses to remove non-conforming parts.

The role involves supporting rework operations and maintaining quality documentation, with hands-on testing and training as needed. The position requires strong measurement skills, blueprint literacy, and proficiency with SAP/Google Suite, plus the ability to work

Qualifications

• Proficiency with precision measuring instruments (e.g., calipers, micrometers).
• Ability to read and interpret blueprints, schematics, and technical drawings.
• Excellent communication skills, both written and verbal.
• Proficiency in quality and manufacturing systems (e.g., SAP, Google Suite).

Responsibilities

• Develop and enforce process control and improvement activities, including Control Plans and SOPs.
• Inspect, test, and audit components, in-process materials and finished products for flaws.
• Lead root cause analysis using formal methodologies (e.g., 5Why) to identify and contain issues.
• Manage post-production quality assurance and rework, including guidance for Rework Crew and hold orders.
• Perform material handling duties and conduct visual quality checks on parts.
• Write and distribute quality control reports and documentation in CAL Quality System, SAP.

Skills

Precision measuring instruments

Blueprints reading

Communication skills

Quality systems (SAP, Google Suite)

Education

GED or High School Diploma

Tools

SAP

Google Suite

Job description

About Whirlpool CorporationWhirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constantpursuit of improving life at home. As the only major U.S.-based manufacturer of kitchenand laundry appliances, the company is driving meaningful innovation to meet the evolvingneeds of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid,JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reportedapproximately $16 billion in annual net sales - close to 90% of which were in the Americas -41,000 employees, and 35 manufacturing and technology research centers. Additionalinformation about the company can be found at WhirlpoolCorp.com.Hourly Rate: $27.05Job Summary:Develops and enforces comprehensive process control and improvement activities across manufacturing, material handling, and post-production rework to ensure all manufactured products meet strict industry and company standards. This role involves performing hands-on, detailed inspections, testing, and visual audits of products and components, leading root cause analysis of quality issues, managing rework operations and field service activities, and maintaining critical quality documentation like Control Plans. The role acts as a key technical resource, providing training and ensuring overall compliance with quality control procedures.Essential Functions:Develops, updates, and enforces process control and improvement activities, including Control Plans, SOPs, and flaw-reporting procedures, to ensure that manufactured products meet industry and company standards.Inspects, tests, and performs audits of components, in-process materials, and finished products for flaws by examining size, weight, chemical composition, and components, ensuring 100% compliance to specifications and Bill of Materials (BOM).Serves as the first responder to assembly line quality issues, leading active problem-solving initiatives using formal methodologies (e.g., 5Why) to identify root cause and remove non-conforming units for rework or containment.Determine root cause of problems and implement corrective & preventive actions utilizing methods from lean manufacturing and Six SigmaManages post-production quality assurance and rework, including providing guidance for the Rework Crew, processing hold orders (tracking, closing, editing) in systems like QIM/SAP, and performing safe launch testing of new models.Performs material handling duties such as loading and unloading parts from conveyors, skids, and material handling devices while executing visual quality checks and segregating unacceptable parts.Conducts investigations into customer inquiries, issues, and grievances.Uses analytical and statistical data to project product quality and reliability.Gives technical expertise to team members, instructs them in company procedures, and may coordinate manpower and training for Rework or Utility operators.Writes and distributes quality control reports and educational material, utilizing internal systems (e.g., CAL Quality System, SAP) for data input and documentation management.Initiate safety, cost, quality, and productivity improvements in the manufacturing operationsPhysical RequirementsAbility to stand and walk continuously for extended periods (8 hours or more per day). Frequent physical mobility including standing, walking, bending, twisting, stooping, kneeling, squatting, and reaching with hands and arms to access products and equipment.Ability to maneuver the body for troubleshooting activities and occasionally climb, balance, or crawl, including working from elevated heights (e.g., ladders, raised platforms up to 40 feet) and in confined spaces.Ability to regularly lift and/or move materials up to 35 pounds and occasionally lift or move up to 50 pounds, which may require assistance for heavier items.Must have excellent visual acuity, including close vision, color vision, depth perception, and the ability to adjust focus to read technical drawings and perform detailed component inspection/fine manipulation. Requires frequent use of hands and fingers for fine manipulation, hand-eye coordination, and operating precision measuring and testing equipment.Ability to work in a manufacturing and/or laboratory environment, with exposure to moving mechanical parts, fumes, airborne particles, moderate noise, vibration, varying temperatures (including extreme heat), and must be able to wear and utilize all required Personal Protective Equipment (PPE).Required QualificationsGED or High School DiplomaMust be able to lift at least 35 lbs (Occasional lifting up to 35 lbs is required for inspection/technician roles)Minimum of 1 year of job-related experience in a manufacturing or quality role is required (Reflects inclusion of Quality Inspector I)Proficiency with precision measuring instruments (e.g., calipers, micrometers)Ability to read and interpret blueprints, schematics, and technical specifications/drawingsExcellent communication skills, both written and verbalProficiency in using quality and manufacturing systems (e.g., SAP, Google Suite)Willingness to learn root cause analysis and basic problem-solving methodologies (e.g., 5Why)This role in summary[ACTION REQUIRED - DO NOT POST AS IS]In 1-2 sentences, provide an overview of the purpose, priorities, deliverables and expected outcomes of the role.Your responsibilities will include[ACTION REQUIRED - DO NOT POST AS IS] Describe the main responsibilities of this position. We recommend up to 8 bullet points, preferably starting each statement with a verb.Minimum requirements[ACTION REQUIRED - DO NOT POST AS IS]Describe what is absolutely required for the role, meaning that the candidate cannot be hired if they do not have these requirements. We recommend no more than 3 items and suggest prioritizing:Years of experienceEducation (majors, minimum degree, etc.)Language skillsCertificationsSystems/Technical knowledgePreferred skills and experiences[ACTION REQUIRED - DO NOT POST AS IS]Describe the desirable background and experiences which will be a plus if the candidate possesses them. We recommend no more than 5 items, and suggest including:Years of experienceEducation (majors, minimum degree, etc.)Language skillsCertificationsSystems/Technical knowledgeWe strongly recommend NOT including behavioral traits in this section.Why should you apply?[ACTION REQUIRED - DO NOT POST AS IS]Describe the benefits and/or advantages of working in that particular location, such as core benefits, vacation days, home office days, on-site daycare, work environment, etcAdditional information[ACTION REQUIRED - DO NOT POST AS IS]Use this section to include any other information that was not mentioned in the previous sections. If there is nothing to add, this section should be deleted.Connect with us and learn more about Whirlpool CorporationSee what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.