Engineering Technician

Whirlpool, Inc.; Fall River (MA); On-site; USD 46,838 - 48,216; Full time

Job summary

Whirlpool, Inc. is seeking a Quality Engineering Tech to join their Commercial Laundry organization. In this role, you will monitor quality data, train inspectors, and lead problem-solving teams to reduce defects. The ideal candidate holds a Bachelor’s degree in Engineering, Math, or Physical Science, and has some experience in manufacturing.

Your responsibilities will include creating inspection standards, managing supplier quality issues, and supporting various quality projects. The position requires strong interpersonal skills and mechanical knowledge.

Qualifications

• Entry-level experience required.
• 1 year of experience in a manufacturing environment.

Responsibilities

• Monitor and analyze quality data to prioritize quality opportunities.
• Train inspectors and technicians in inspection tools.
• Lead teams to implement systemic improvements.
• Create data visualizations and perform statistical analysis.
• Manage supplier quality issues using SAP and CAPA systems.

Skills

Lean manufacturing principles

6Sigma tools

Interpersonal skills

Mechanical knowledge

Leadership skills

Problem-solving skills

Education

Bachelor’s degree in Engineering, Math, or Physical Science

Tools

Google Sheets

Excel

MiniTAB

SAP

Job description

Quality Engineering Tech (Hourly)

Hours: 8:00 AM – 4:30 PM
Hourly Rate: $34.35

Overview

Whirlpool Corporation is a leading home appliance company committed to continuous improvement and innovation. The Quality Engineering Tech joins the Commercial Laundry organization to monitor and analyze quality data, train inspectors and technicians, and lead problem‑solving teams to reduce defects.

Primary Function

Monitor and analyze quality data to prioritize quality opportunities, train inspectors and technicians in inspection tools, perform root cause analysis using advanced WCM problem‑solving tools for top quality issues, and provide leadership to teams implementing systemic improvements.

General Quality Responsibilities

• Monitor key process indicators, create and edit databases and form tools as required to improve quality data collection.
• Create inspection and test standards, instruct inspectors, and inform them when work does not meet standards.
• Create data visualizations and perform statistical analysis to prioritize and stratify key quality problems.
• Lead teams following a disciplined, data‑driven approach to find root causes and determine corrective actions focussing on preventive and proactive measures.
• Create effective reporting for the plant team and communicate with leadership when assistance is needed.
• Manage supplier quality issues using SAP and CAPA systems.

Working Procedures

• Support cost and quality projects by providing data and evaluation.
• Evaluate parts and products for non‑conformances.
• Report issues with accuracy of BOMs.
• Track and understand all corrective notices.
• Understand and support the APQP process as needed.
• Communicate directly with suppliers and operations concerning APQP issues.
• Perform fit/function evaluations.
• Use all designated safety equipment, observe all safety rules, and follow recognized safe‑practice protocols.

Training and Licensing Requirements

Google Sheets, Docs & Slides, Excel, and MiniTAB. Must complete Black Belt Training and Shainin awareness.

Tools & Equipment

Computers, fax machine, calculator, burden vehicle, tow motor/butterfly, hand trucks, weigh/count scales, small hand tools, calipers, CMM, tensile tester, leak tester, and all regulatory tests required by our products.

Materials

Production parts and supplies, various reporting forms, tools, fixtures, and training materials.

Basic Qualifications

• Bachelor’s degree in Engineering, Math, or Physical Science required.
• Entry level experience.
• 1 year of experience in a manufacturing environment.

Preferred Qualifications

• Basic knowledge of lean manufacturing principles, world‑class manufacturing, and 6Sigma tools with the ability to apply them.
• Outstanding interpersonal skills, with the ability to lead teams and interact at all organizational layers.
• Strong mechanical knowledge.
• Excellent planning, project management, and leadership skills.
• Strong communication, presentation, and facilitation skills.
• Solid decision‑making and judgment skills.
• Resourcefulness in accomplishing objectives and completing tasks.
• System thinking.
• Problem‑solving skills.
• WorldClass Manufacturing experience.

EEO Statement

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.