Quality & Continuous Improvement Manager

Wabash; Griffin (GA); On-site; USD 95,000 - 130,000; Full time

Job summary

Wabash seeks a Quality Manager to oversee product integrity and reliability, guiding policies and procedures for top-tier quality. You will report on the Quality System, drive improvements, and lead the quality department including weld technicians, while partnering with production teams to embed lean practices.

This role emphasizes accountability, data-driven decisions, and customer-focused quality outcomes.

Qualifications

• Bachelor's degree in engineering, manufacturing, or related field required.
• Knowledge of production processes and quality control concepts.
• Lean manufacturing and other techniques for maximizing efficient production.
• Strong understanding of strategic planning, resource allocation, and coordination.
• Experience with ISO 9001 quality systems and continual improvement.
• Ability to drive data-based decisions and benchmarking.
• Proven leadership with 5+ years in manufacturing and 5+ years in management.
• Commitment to customer service improvement and responsive communication.

Responsibilities

• Reports on performance of the Quality System to management for review and improvement.
• Interacts with supply base to assure product and service quality meets requirements.
• Directs and supports Quality Department associates including weld technicians.
• Develops production teams and work instructions.
• Maintains internal auditing system and conducts supplier/customer audits.
• Investigates customer complaints and reports, tracks warranty metrics.
• Manages quality databases and defines long-term quality strategy.
• Drives continuous improvement with real-time process control and lean tools.
• Provides vision for data collection to improve shop floor effectiveness.
• Lead cross-functional efforts to achieve quality targets and compliance.

Skills

Production processes knowledge

Quality control concepts

Lean manufacturing

Strategic planning basics

Resource allocation

Team coordination

Data-driven decision making

Customer service orientation

Process improvement

Benchmarking

Leadership and people management

Decision making under ambiguity

Quality system ownership

ISO 9001:2008 familiarity

Education

Bachelor's degree in engineering, manufacturing, or related field

Job description

Wabash seeks a Quality Manager to oversee product integrity and reliability, guiding policies and procedures for top-tier quality. You will report on the Quality System, drive improvements, and lead the quality department including weld technicians, while partnering with production teams to embed lean practices.

This role emphasizes accountability, data-driven decisions, and customer-focused quality outcomes.