Quality & Continuous Improvement Manager

Valmet; Florence (AL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company-funded registered pension plan

Travel up to 25%

Job summary

Valmet seeks a Quality Manager to strengthen delivery performance and customer satisfaction across operations, service, and sales. You will coordinate audits, improve manufacturing quality with suppliers, and drive continuous improvement in our supply chain.

The role includes supporting our management system, contributing to quality reporting, and ensuring corrective actions are effectively implemented. Up to 25% travel required within the US and internationally.

Qualifications

• 3-5 years of experience in quality management and/or quality assurance.
• Degree in industrial engineering, automation, or related field with quality focus.
• Experience with quality, lean and root cause analysis.

Responsibilities

• Lead root cause analyses and drive corrective actions with structured problem solving.
• Strengthen supplier quality through handling nonconformities and supplier audits.
• Coordinate external/internal audits and maintain business processes.
• Support COPQ tracking and progress of quality initiatives.

Skills

Root cause analysis

Quality management

Audits

Supply chain knowledge

Communication skills

English fluency

Education

Bachelor's or Master's in Industrial Engineering and Management, Information Management, Automation Engineering, or similar

Tools

DCS knowledge

Job description

Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!

Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals.

We are looking for a motivated Quality Manager to help us strengthen delivery performance, improve customer satisfaction, and elevate the overall quality of our operations. In this role, you will collaborate closely with Operations, Service, and Sales to ensure smooth deliveries, coordinate customer and product issues, and support the continuous improvement of our supply chain.

Your work will include:

• Leading and facilitating root cause analyses, ensuring corrective actions are effectively implemented, and helping teams solve problems in a structured, fact-based way.
• You will also play an important role in supplier quality by handling nonconformities, supporting audits, and working with suppliers to improve manufacturing quality and overall performance.
• A key part of the role involves supporting our management system. You will coordinate external audits, conduct internal audits, and help teams implement and maintain business processes.
• You will also contribute to quality reporting, including supporting Cost of Poor Quality (COPQ) follow-up and monitoring the progress of quality initiatives across the organization.

To be successful in this role you should have:

• 3-5 years' experience in quality management and/or quality assurance
• A suitable master's or bachelor's degree in industrial engineering and management, information management, automation engineering or similar, including some quality related courses
• Experience or formal training in quality, lean and root cause analysis
• Knowledge of project and service deliveries (power, pulp & paper, marine and/or process industry customer segments)
• Knowledge of supply chain processes
• Knowledge of one or more Automation Solutions products (preferably DCS - knowledge of other products such as pulp & paper quality management solutions is an advantage)
• Ability to navigate in the matrix and initiate actions proactively
• Good verbal and written communication and training skills
• Fluent English skills; Portuguese/Spanish is a plus

Note: This position will require up to 25% travel within the US and Internationally.

We offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

• company-funded registered pension plan

Please note that any offer of employment is contingent upon a background check.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer's performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.

Join the team! www.valmet.com/careers