Quality & Continuous Improvement Manager

Valmet; Columbus (MS); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Company-funded pension plan

Challenging work environment

Job summary

Valmet is seeking a motivated Quality Manager to strengthen delivery performance, improve customer satisfaction, and elevate quality across operations. You will collaborate with Operations, Service, and Sales to ensure smooth deliveries and resolve product issues.

This role focuses on audits, supplier quality, root-cause analysis, and continuous improvement, with a proactive mindset and cross-functional collaboration.

Qualifications

• 3-5 years’ experience in quality management and/or quality assurance.
• Master’s or bachelor’s degree in relevant engineering/management field with some quality related courses.
• Experience with lean and root-cause analysis; audits experience is a plus.

Responsibilities

• Lead root cause analyses and implement corrective actions.
• Support supplier quality, audits, and supplier performance improvements.
• Coordinate internal and external audits and monitor COPQ and quality initiatives across the organization.

Skills

Root cause analysis

Supplier quality

Audits

Continuous improvement

Cross-functional collaboration

Analytical skills

Proactive mindset

Quality management

Quality reporting

Education

Industrial engineering

Automation engineering

Information management

Tools

Automation Solutions (DCS)

Quality management software

Job description

Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!

Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals.

We are looking for a motivated Quality Manager to help us strengthen delivery performance, improve customer satisfaction, and elevate the overall quality of our operations. In this role, you will collaborate closely with Operations, Service, and Sales to ensure smooth deliveries, coordinate customer and product issues, and support the continuous improvement of our supply chain.

Your Work Will Include

• Leading and facilitating root cause analyses, ensuring corrective actions are effectively implemented, and helping teams solve problems in a structured, fact‑based way.
• You will also play an important role in supplier quality by handling nonconformities, supporting audits, and working with suppliers to improve manufacturing quality and overall performance.

A key part of the role involves supporting our management system. You will coordinate external audits, conduct internal audits, and help teams implement and maintain business processes. You will also contribute to quality reporting, including supporting Cost of Poor Quality (COPQ) follow-up and monitoring the progress of quality initiatives across the organization.

This position is ideal for someone who enjoys working cross‑functionally, has strong analytical skills, and is passionate about improving processes that directly impact customer experience and operational performance. Experience in quality management, auditing, supplier quality, or continuous improvement will help you succeed, but above all, we value a proactive mindset and a genuine interest in developing how we work.

If you are ready to make a meaningful impact on quality and operational excellence, we would be happy to hear from you.

To Be Successful In This Role You Should Have

• 3-5 years’ experience in quality management and/or quality assurance
• A suitable master’s or bachelor’s degree in industrial engineering and management, information management, automation engineering or similar, including some quality related courses
• Experience or formal training in quality, lean and root cause analysis
• Knowledge of project and service deliveries (power, pulp & paper, marine and/or process industry customer segments)
• Knowledge of supply chain processes
• Knowledge of one or more Automation Solutions products (preferably DCS – knowledge of other products such as pulp & paper quality management solutions is an advantage)
• Ability to navigate in the matrix and initiate actions proactively
• Good verbal and written communication and training skills
• Fluent English skills; Portuguese/Spanish is a plus

Note: This position will require up to 25% travel within the US and Internationally.

We offer

• We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Please note that any offer of employment is contingent upon a background check.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.