Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
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Job Description
About the role
You're an innovative thinker, passionate about protecting the planet and driven to shape the future of sustainable packaging that keeps the world healthy, nourished, and productive. As a key member of our world‑class, performance‑driven team, you'll be responsible for implementing and monitoring quality systems plant wide.
Key Job Accountabilities
- Serve as the backup SQF Practitioner for Food Safety & ISO Management Representative.
- Act as HACCP Team backup & support monthly audits & food safety compliance activities.
- Assist the Quality Manager in maintaining compliance with Good Manufacturing Practices (GMP), Safe Quality Food (SQF) requirements, food safety regulations, and quality management systems.
- Demonstrate continuous vigilance and active participation in GMP, SQF, and quality system initiatives.
- Prevent nonconforming products from being shipped by identifying, documenting, investigating, and resolving product, process, and quality system issues.
- Initiate and support corrective and preventive actions (CAPA) to eliminate nonconformities and reduce the risk of recurrence.
- Support process, product, and test method validation activities by developing, executing, and documenting protocols for new and existing processes.
- Evaluate and implement new measurement techniques and quality tools to improve process repeatability, reproducibility, and overall product quality.
- Analyse quality and production data and present findings to site management to identify improvement opportunities, focus areas, and performance trends.
- Facilitate statistical analysis and continuous improvement projects using tools such as SPC, CpK analysis, defect trending, complaint trending, and machine capability studies.
- Assist in the administration and functionality of SPC data collection systems, and automated quality measurement equipment.
- Engage employees in problem‑solving activities, root cause analysis, and risk assessments to improve product quality and operational performance.
- Lead or assist with customer complaint investigations & verification of corrective actions.
- Recommend, implement, and verify the effectiveness of continuous improvement initiatives for products, processes, and quality systems.
- Drive the continual improvement of plant processes and quality procedures while reducing Total Incident Costs (TICs) and supporting EBITDA objectives.
- Collaborate closely with customers to understand quality expectations and support future projects and initiatives.
- Serve as an internal audit team member and support audit preparation, execution, and follow‑up activities as needed.
- Promote and enforce all plant safety rules, GMP policies, ISO standards, SQF requirements, and Quality Management System procedures.
- Assist with emergency situations & provide directions to team members when necessary.
- Support and participate in 5S initiatives and workplace organization projects to improve efficiency, safety, and operational effectiveness.
- Follow all departmental procedures, policies, and directives.
- Perform other duties and special projects as assigned.
Qualifications/Requirements
- Education: Bachelor's Degree in Quality, Engineering or related field of study.
- Or equivalent combination of training and relevant work experience.
- Skills/Experience:
- Three years of experience in Quality.
- Understanding of Quality programs, Six Sigma & audit procedures for ISO, SQF & HACCP.
- Working knowledge of customer audits, product line, and requirements.
- Proven ability to identify & prioritize major areas of opportunity & take appropriate actions.
- Proficient computer skills.
- Strong verbal and written communication skills.