Quality Consultant

None; Parkersburg (WV); On-site; USD 98,000 - 153,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits Packages

401(k) Match

Employee Stock Purchase Program

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Strong Inclusion and Diversity Initi

Job summary

Chemours in Parkersburg, West Virginia, seeks a Quality Specialist to join our Operations and Quality teams. You will lead investigations into customer complaints, drive root cause analysis, and implement corrective actions to improve manufacturing performance and quality system compliance.

The role requires strong analytical skills, teamwork across functions, and the ability to influence stakeholders. A technical degree and experience in fluoropolymer manufacturing are preferred.

Qualifications

• Bachelor's degree in Chemistry, Engineering, Quality or related technical field.
• Prior experience in a manufacturing/quality environment is essential.
• Lean/Six Sigma knowledge is a plus.

Responsibilities

• Lead investigations into customer complaints and nonconforming products.
• Perform root cause analyses and implement corrective actions.
• Develop and deliver quality training and communications.
• Ensure ISO9001:2015 compliance and site procedures.
• Collaborate with Operations, Technology, and Supply Chain to align quality goals.

Skills

ISO9001 Knowledge

Root Cause Analysis

Quality Management System

Analytical Skills

Cross‑Functional Collaboration

Documentation & Reporting

Microsoft Office

Problem Solving

Quality Improvement

Education

Bachelor's degree in Chemistry, Engineering, Quality, or Materials Science

High School Diploma with 15+ years fluoropolymer manufacturing experience

Tools

SAP

LIMS

IP.21

Salesforce

Job description

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry. Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry.

The Chemours Company, headquartered in Wilmington, Delaware, is seeking a Quality Specialist to join our team in Parkersburg, West Virginia. This highly visible role is a key contributor within both the Operations and Quality organizations and reports directly to the Global Analytical Quality Manager. As a Quality Specialist, you will play a critical role in ensuring that customer expectations, manufacturing performance, and quality system requirements are fully aligned. Serving as the primary liaison between Operations, Technology, Supply Chain, Customers, and Suppliers, you will lead efforts to resolve quality issues, investigate customer complaints, improve manufacturing performance, and drive continuous improvement initiatives. The successful candidate will be a proactive problem solver who thrives in a manufacturing environment, possesses strong technical and analytical skills, and has the ability to influence cross-functional teams to achieve sustainable quality improvements. This position offers a unique opportunity to make a meaningful impact on product quality, customer satisfaction, operational excellence, and business performance.

Responsibilities

• Serve as a quality leader and subject matter expert, ensuring compliance with ISO9001 requirements and established quality management systems.
• Partner with Operations, Technology, and Supply Chain teams to ensure alignment between the Voice of the Process and the Voice of the Customer.
• Lead investigations into customer complaints, nonconforming products, process deviations, and quality-related incidents.
• Conduct root cause analyses using structured problem‑solving methodologies and implement effective corrective and preventive actions.
• Prepare and manage customer responses, including 8D reports, corrective action documentation, and quality performance communications.
• Document Customer Quality Service Issues (CQSI) and maintain accurate records within Salesforce and other business systems.
• Support continuous improvement initiatives focused on product quality, manufacturing yield, process capability, and reduction of the cost of poor quality.
• Monitor plant quality performance through SAP, LIMS, IP.21, production logs, and other data sources to identify trends and drive improvements.
• Ensure appropriate disposition and management of non‑standard and nonconforming materials.
• Evaluate supplier performance and participate in supplier qualification, development, and improvement activities.
• Lead and support Supplier Corrective Action Requests (SCARs) and supplier performance improvement programs.
• Plan, conduct, and support internal quality audits to verify compliance with ISO9001 and site quality procedures.
• Develop and deliver training programs, procedures, work instructions, and quality communications for operations and technical personnel.
• Represent the site during customer and supplier visits and facilitate technical discussions related to quality performance and improvement opportunities.
• Collaborate with manufacturing, engineering, analytical, and commercial teams to implement sustainable solutions that improve customer satisfaction and business results.
• Champion a culture of quality, accountability, continuous improvement, and operational excellence throughout the organization.

Required

• Bachelor's degree in Chemistry, Engineering, Quality, Materials Science, or a related technical discipline
• In lieu of a Bachelor's Degree, a High School Diploma/GSD with 15+ years of fluoropolymer manufacturing experience may be considered.
• Minimum of five (5) years of experience in a manufacturing, quality, process engineering, or technical environment.
• Demonstrated experience leading Root Cause Failure Analysis and corrective action investigations.
• Working knowledge of ISO9001:2015 requirements and quality management system principles.
• Strong analytical, organizational, and problem‑solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to effectively influence stakeholders and work across multiple functions and organizational levels.
• Proficiency with Microsoft Office applications and manufacturing information systems.

Preferred

• Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or similar quality certification.
• Green Belt certification or the ability to obtain certification within six months of hire.
• Experience with Six Sigma, Lean Manufacturing, or Operational Excellence methodologies.
• Knowledge of SAP, LIMS, IP.21, Salesforce, and statistical process control tools.
• Experience interacting directly with customers and suppliers in a manufacturing environment.
• Audit experience, including internal, supplier, or ISO quality system audits.
• Experience in chemical, polymer, fluoroproducts, or highly regulated manufacturing industries.

Benefits

• Competitive Compensation
• Comprehensive Benefits Packages
• 401(k) Match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Commuter Benefits
• Learning and Development Opportunities
• Strong Inclusion and Diversity Initiatives
• Company-paid Volunteer Day

We’re a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it—by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. Learn more about Chemours and our culture by visiting Chemours.com/careers.

Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non‑discrimination, and we comply with all applicable laws. Chemours is an E‑Verify employer.

Candidates must be able to perform all duties listed with or without accommodation. Immigration sponsorship (i.e., H1‑B visa, F‑1 visa (OPT), TN visa or any other non‑immigrant status) is not currently available for this position.

Pay Range (in local currency): $97,843.00 - $152,880.00 Chemours Level: 25 Annual Bonus Target: 8%

The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.

At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say "We Are Living Chemistry." Every day Chemours delivers Trusted Chemistry that enables products and technologies that people rely on to live better and thrive. A global leader in industrial and specialty chemicals, our chemistry enables vital innovations from high‑performance computing, artificial intelligence (AI), and advanced electronics to batteries for electric and low‑emissions vehicles, climate friendly cooling, paints and durable coatings for advanced infrastructure, and more. Through our three businesses – Thermal & Specialized Solutions, Titanium Technologies, and Advanced Performance Materials – we deliver chemistry‑based innovations that solve our customers’ biggest challenges.

PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.)