Quality Consultant

Chemour; Parkersburg (WV); On-site; USD 98,000 - 153,000; Full time

Benefits offered by this job

Competitive compensation

401(k) Match

Tuition Reimbursement

Volunteer Day

Job summary

Chemours is seeking a Quality Specialist to join the team in Parkersburg, WV. You will drive quality improvements, investigate customer complaints, and lead root-cause analyses across Operations and Quality functions.

The role requires strong technical and analytical skills, a proactive problem-solving mindset, and the ability to influence cross-functional teams to achieve sustainable quality improvements.

Qualifications

• Bachelor's degree or 15+ years fluoropolymer manufacturing experience in lieu of degree.
• Minimum 5 years of manufacturing/quality experience.
• Strong knowledge of ISO 9001:2015 and quality management principles.

Responsibilities

• Lead investigations into customer complaints, nonconforming products, and process deviations.
• Perform root cause analyses and implement corrective and preventive actions.
• Prepare customer responses and 8D reports; maintain quality records in systems.

Skills

Root Cause Analysis

ISO 9001

Analytical thinking

Communication

Process improvement

Microsoft Office

SAP

LIMS

Salesforce

Education

Bachelor's degree in Chemistry, Engineering, Quality, Materials Science, or related

HS Diploma/GED + 15+ years fluoropolymer manufacturing experience

Tools

SAP

LIMS

IP.21

Salesforce

Job description

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDSAt Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry.Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure-sustainable solutions and more modern living depend on Chemours chemistry.The Chemours Company, headquartered in Wilmington, Delaware, is seeking a Quality Specialist to join our team in Parkersburg, West Virginia . This highly visible role is a key contributor within both the Operations and Quality organizations and reports directly to the Global Analytical Quality Manager.As a Quality Specialist, you will play a critical role in ensuring that customer expectations, manufacturing performance, and quality system requirements are fully aligned. Serving as the primary liaison between Operations, Technology, Supply Chain, Customers, and Suppliers, you will lead efforts to resolve quality issues, investigate customer complaints, improve manufacturing performance, and drive continuous improvement initiatives.The successful candidate will be a proactive problem solver who thrives in a manufacturing environment, possesses strong technical and analytical skills, and has the ability to influence cross-functional teams to achieve sustainable quality improvements. This position offers a unique opportunity to make a meaningful impact on product quality, customer satisfaction, operational excellence, and business performance.The responsibilities of the position include, but are not limited to, the following:Serve as a quality leader and subject matter expert, ensuring compliance with ISO 9001 requirements and established quality management systems.Partner with Operations, Technology, and Supply Chain teams to ensure alignment between the Voice of the Process and the Voice of the Customer.Lead investigations into customer complaints, nonconforming products, process deviations, and quality-related incidents.Conduct root cause analyses using structured problem-solving methodologies and implement effective corrective and preventive actions.Prepare and manage customer responses, including 8D reports, corrective action documentation, and quality performance communications.Document Customer Quality Service Issues (CQSI) and maintain accurate records within Salesforce and other business systems.Support continuous improvement initiatives focused on product quality, manufacturing yield, process capability, and reduction of the cost of poor quality.Monitor plant quality performance through SAP, LIMS, IP.21, production logs, and other data sources to identify trends and drive improvements.Ensure appropriate disposition and management of non-standard and nonconforming materials.Evaluate supplier performance and participate in supplier qualification, development, and improvement activities.Lead and support Supplier Corrective Action Requests (SCARs) and supplier performance improvement programs.Plan, conduct, and support internal quality audits to verify compliance with ISO 9001 and site quality procedures.Develop and deliver training programs, procedures, work instructions, and quality communications for operations and technical personnel.Represent the site during customer and supplier visits and facilitate technical discussions related to quality performance and improvement opportunities.Collaborate with manufacturing, engineering, analytical, and commercial teams to implement sustainable solutions that improve customer satisfaction and business results.Champion a culture of quality, accountability, continuous improvement, and operational excellence throughout the organization.The following is required for this role:Bachelor's degree in Chemistry, Engineering, Quality, Materials Science, or a related technical disciplineIn lieu of a Bachelor's Degree, a High School Diploma/GSD with 15+ years of fluoropolymer manufacturing experience may be considered.Minimum of five (5) years of experience in a manufacturing, quality, process engineering, or technical environment.Demonstrated experience leading Root Cause Failure Analysis and corrective action investigations.Working knowledge of ISO 9001:2015 requirements and quality management system principles.Strong analytical, organizational, and problem-solving skills.Excellent written, verbal, and interpersonal communication skills.Ability to effectively influence stakeholders and work across multiple functions and organizational levels.Proficiency with Microsoft Office applications and manufacturing information systems.The following is preferred for this role:Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or similar quality certification.Green Belt certification or the ability to obtain certification within six months of hire.Experience with Six Sigma, Lean Manufacturing, or Operational Excellence methodologies.Knowledge of SAP, LIMS, IP.21, Salesforce, and statistical process control tools.Experience interacting directly with customers and suppliers in a manufacturing environment.Audit experience, including internal, supplier, or ISO quality system audits.Experience in chemical, polymer, fluoroproducts, or highly regulated manufacturing industries.Benefits:Competitive CompensationComprehensive Benefits Packages401(k) MatchEmployee Stock Purchase ProgramTuition ReimbursementCommuter BenefitsLearning and Development OpportunitiesStrong Inclusion and Diversity InitiativesCompany-paid Volunteer DayWe’re a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it—by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. Learn more about Chemours and our culture by visiting Chemours.com/careers.Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.Chemours is an E-Verify employerCandidates must be able to perform all duties listed with or without accommodationImmigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this positionDon’t meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities.In our pursuit to be the greatest place to work, we know that a critical element to enhancing our employee experience is to assure we’re operating with a solid foundation of trust. At Chemours, this means being transparent about how we pay our employees for the work that they do.Pay Range (in local currency):$97,843.00 - $152,880.00Chemours Level:25Annual Bonus Target:8%The pay range and incentives listed above is a general guideline based on the primary location of this job only and not a guarantee of total compensation. Factors considered in extending a compensation offer include (but are not limited to) responsibilities of the job, experience, knowledge, skills, and abilities, as well as internal equity, and alignment with market data. The incentive pay is dependent on business results and individual performance and subject to the terms and conditions of the specific plans.At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say \"We Are Living Chemistry.\"