Quality & Compliance Technician I

Iwaki America Inc.; Holliston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading manufacturing company in Holliston, MA is seeking a Quality and Compliance Technician I to monitor and improve their Quality Management System. Responsibilities include conducting inspections, assisting in supplier qualification, and maintaining compliance with ISO regulations. The ideal candidate will have an Associate's Degree, 1-3 years of manufacturing experience, and strong communication skills. This full-time role offers a collaborative environment focused on continuous improvement.

Qualifications

• 1-3 years' experience in manufacturing.
• Experience developing/documenting procedures.
• Ability to understand engineering drawings.

Responsibilities

• Monitor and improve Quality Management System compliance.
• Conduct inspections and maintain inspection programs.
• Assist in supplier qualification and audits.

Skills

CMM equipment

ISO Quality Management System

Excellent oral and written communication

Attention to detail

Microsoft Office proficiency

Education

Associate's Degree or equivalent experience

Job description

Join Our Team

Quality and Compliance Technician I

Date Posted: 01/30/26 Full Time: Holliston, MA Category: Non-Exempt Reports To: Quality Manager or Senior Technician

Position Summary:

Under the direction of the Quality Manager or a Senior Technician, this position is responsible for the monitoring, evaluating, and improving of the Quality Management System and its product/process compliance requirements.

KEY RESPONSIBILITIES & ESSENTIAL FUNCTIONS

• Ownership of incoming inspection on parts and assemblies as needed, and conduct periodic outgoing inspections
  • With guidance from Walchem and Aquatic engineering, develop and maintain CMM program
  • Inspection flag ownership
  • Perform inspections required for ECO’s; Walchem and Aquatic
• Assist in Kaizen events lead by QD
• Assist in risk assessment with managers
• Compliance assessment with owners annually, periodic control checks as needed
• Compliance audit & resolution of findings
• Ownership in EU compliance regulations and requests
• Assist QD with strategic quality issues & closure
• Assist in supplier qualification and auditing
  • Assist in risk assessment
• Serve as Quality assurance resource to department supervisor(s) for problem identification, resolution, and continuous improvement
• Assist in ISO audit, prep and planning, scheduling
• Initiate Chemical process controls and procedures
  • Audit application of the protocol as needed
• Represent Quality and Compliance and assist production manager with manufacturing continuous improvement initiatives
• Document control management; QMS, EH&S, Compliance
• Inspect material sets for special product builds for customers receiving the first release of a new hardware for Walchem products
• Audit inspections of PCBA’s (also checking cleanliness and solder joint quality), Cable assemblies, Enclosures, Power supplies, (compare to engineering drawings).
• Create work instructions and periodically inspect work instructions for revision validation
• Fulfill documentation and reporting requirements for Quality Management Program. Schedule periodic documentation reviews as required by Quality Control procedures
• EH&S document directory ownership
• Continuous improvement and problem resolution resource for EH&S
• Audit application of the protocol for EH&S program
• Ownership of QMS metrics
• Assist QD at management review meetings
• Ownership of calibration program – Internal calibration; Gage track

QUALIFICATIONS

• Associate’s Degree and/or equivalent experience required
• 1-3 years’ experience in manufacturing
• Experience in CMM equipment preferably Keyence
• Experience with developing/documenting procedures
• Knowledge of ISO Quality Management System Rules & Regulations
• Excellent oral and written communication skills, strong interpersonal skills, as well as superior organizational abilities
• Strong organization skills and close attention to detail
• Good interpersonal skills with ability to interview individuals associated with audit subject matter, as well as communicate findings to management.
• Ability to take initiative, maintain confidentiality, meet deadlines
• Experience working successfully as part of a team
• Ability to understand drawings and documentation produced by engineers
• Proficiency with Microsoft Office, particularly excel

We are an Equal Opportunity Employer

We actively encourage and support employee community involvement. Executives and Managers have an open-door policy. Our corporate culture is informal, and we strive to find the “right fit” for all employees. Opportunities are offered across all of the Iwaki America businesses.

Iwaki America Inc. | Human Resources | 5 Boynton Road | Hopping Brook Park | Holliston, MA 01746 | 508.429.1440 | [e-mail]