Quality & Compliance Technician — Data-Driven QA

Novolex; Florence, Northern (KY, KY); Hybrid; USD 43,000 - 52,000; Full time

Job summary

Novolex in Florence, KY is seeking a Quality & Compliance Technician to ensure products meet customer specifications and safety standards across the facility. You will work across shifts, perform audits, and document findings while upholding 5S and GMP guidelines.

The role emphasizes hands-on quality checks, incident reporting, training, and collaboration with the Corporate Safety and Quality teams to drive continuous improvement and food safety programs.

Qualifications

• 2+ years of quality experience in a warehouse or manufacturing setting.
• Reading, writing and basic math skills and knowledge of quality standards are needed.
• Must be computer literate and be proficient in Microsoft Excel, Word, PowerPoint, and Outlook
• Good communication skills, written and verbal
• Must be able to effectively lead meetings with employees and management
• Self-managing with organization, time management, and analytical skills

Responsibilities

• Continuously perform all required tasks in a safe manner, adhering to all established safety rules and procedures
• Keep work area clean and organized, per 5S standards
• Follow all applicable food service policies and procedures
• Follow all PPE policies, wearing steel toe shoes, hearing protection, safety glasses, hair nets/beard nets, etc. as required
• Ensure all corporate and plant safety policies and procedures are being followed, escalate to the supervisor if needed
• Reporting and documenting any quality issues to machine operator, supervisors, and upper plant management
• Collecting and cataloging samples retrieved from designated machines
• Performing random audits of skids and bales of finished goods to determine quality of product
• Maintain total compliance with all OSHA and EPA regulations
• Assist with internal audits and inspections and enter into appropriate safety systems as required
• Participate in weekly safety meetings as per OSHA standards, and the plant safety committee, assisting as needed with goals and objectives from the group
• Assist with safety training for shipping/receiving and production employees
• Send out daily summaries of safety and quality issues at the end of shift, addressing where issues have been fixed and what needs further escalation
• Oversee GEMBA program, ensuring audits are completed as required and that any reoccurring or severe problems are addressed immediately
• Maintain regular communication with all levels of employees, from floor level, up to Corporate Safety and Quality, through email, calls, and meetings
• Organize and lead food safety certification efforts
• Work with Corporate EHS Manager on plant safety and environmental issues
• Perform and document required Mobile Inspections
• Using Microsoft Excel, prepare reports and document test and audit results
• Assist in investigating customer complaints and help to resolve quality issues
• Conduct required training and new employee orientation, as needed
• Follow all Food Contact Packaging Safety requirements as outline in the SQF Quality Manual and GMP's
• Continually monitor all aspects of quality, ensuring all corporate and plant management quality procedures are followed
• Perform and record required audits (Monthly Sanitation and Security, Good Manufacturing Practices, Master Cleaning Schedules, Glass and Brittle Plastics, etc.)
• Investigate and analyze customer complaints to resolve or help to resolve quality issues (including filing claims against carriers/formal corrective action responses/root cause analysis/etc.)

Skills

Quality control

Communication

Leadership

Computer literacy

Tools

Microsoft Excel

PowerPoint

Outlook

Word

Job description

Novolex in Florence, KY is seeking a Quality & Compliance Technician to ensure products meet customer specifications and safety standards across the facility. You will work across shifts, perform audits, and document findings while upholding 5S and GMP guidelines.

The role emphasizes hands-on quality checks, incident reporting, training, and collaboration with the Corporate Safety and Quality teams to drive continuous improvement and food safety programs.