Quality Compliance Specialist

Colonial Behavioral Health; Williamsburg (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Retirement benefits (VRS)

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account / Flexible SPF

Job summary

Colonial Behavioral Health in Williamsburg, VA is seeking a Quality Compliance Specialist to join our Quality & Compliance Department. The role focuses on quality improvement, regulatory compliance, and supporting recovery efforts for individuals and families affected by mental illness and substance use disorders.

You will help with performance improvement initiatives, monitor compliance and quality trends, prepare reports, and collaborate with staff to foster a culture of accountability and

Qualifications

• Two years of work experience with individuals with serious mental illness and/or substance use disorder preferred.
• Valid driver’s license is required.
• High school diploma or equivalent required.
• Associate Degree in a human services field required.
• Bachelor’s Degree in a human services field preferred.
• Ability to learn and apply quality improvement tools in a behavioral health setting.
• Strong analytical and communication skills.

Responsibilities

• Assist with performance improvement initiatives, including data integrity, fraud prevention, process efficiencies, and researching and analyzing data for quality purposes.
• Identify and monitor compliance, documentation, and quality trends to help strengthen services and outcomes.
• Assist with monitoring performance measures to ensure targets for access, productivity, and service delivery standards are achieved.
• Prepare reports and presentations that communicate performance findings and support informed decision-making.
• Conduct interviews and root cause analyses to identify opportunities for improvement.
• Serve as a Human Rights Advocate for individuals receiving services.
• Collaborate with staff and departments to promote a culture of quality, accountability, and continuous improvement.
• Perform other duties as assigned.

Skills

Policy understanding

Time management

Quality improvement

Analytical skills

Independent work

Human rights advocacy

Education

High school diploma or equivalent

Associate Degree in human services

Bachelor’s Degree in human services

Job description

At Colonial Behavioral Health, we are committed to creating opportunities for recovery and improving quality of life for individuals and their families affected by mental illness, substance use disorders, and developmental disabilities. We proudly serve the communities of James City County, the City of Poquoson, the City of Williamsburg, and York County.

We are excited to welcome a Quality Compliance Specialistto our Quality & Compliance Department!

This is an excellent opportunity for a detail-oriented, analytical professional who is passionate about behavioral health, quality improvement, compliance, and making a difference. In this role, you will play an important part in helping Colonial Behavioral Health maintain the highest standards of quality, integrity, and regulatory compliance.

Job Responsibilities

• Assist with performance improvement initiatives, including data integrity, fraud prevention, process efficiencies, and researching and analyzing data for quality purposes.
• Identify and monitorcompliance, documentation, and quality trendsto help strengthen services and outcomes.
• Assist with monitoringperformance measuresto ensure targets for access, productivity, and service delivery standards are achieved.
• Preparereports and presentationsthat communicate performance findings and support informed decision-making.
• Conductinterviews and root cause analysesto identify opportunities for improvement.
• Serve as aHuman Rights Advocatefor individuals receiving services.
• Collaborate with staff and departments to promote a culture ofquality, accountability, and continuous improvement.
• Perform other duties as assigned.

Work Schedule

Monday–Friday 8:00 a.m.–5:00 p.m.

Evening and weekend hours may occasionally be required based on department needs.

Skills and Qualifications

• Ability to understand and apply policies related to programs and services for individuals with serious mental illness (SMI) and co-occurring substance use disorders.
• Strong ability to prioritize, take initiative, manage time effectively, and work consistently and independently.
• Ability to learn and applyquality improvement tools and techniquesin a behavioral health environment.
• Strong analytical skills and the ability to interpret and use information to support quality improvement.
• Two years of work experience with individuals with serious mental illness and/or substance use disorder preferred.
• Valid driver’s license is required.
• High school diploma or equivalent required.
• Associate Degree in a human services fieldrequired,
• Bachelor’s Degree in a human services field. preferred.

DMV record must be submitted with application.

Our compensation package includes:

• Competitive compensation
• Virginia Retirement System
• Health, Dental, Vision, & Life Insurance
• Health Savings Account/Flexible Spending Accounts
• Public Student Loan Forgiveness (PSLF) employer

Colonial Behavioral Health is an Equal Employment Opportunity Employer.