Quality & Compliance Lead for Affordable Housing

Catholic-Community-Services-and-Catholic-Housing-Services-of-Western-Washington-2; Seattle (WA); On-site; USD 49,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA and FSA options

Paid time off: 15 vacation days, 12+1/

12 paid holidays

CCS/CHS 403(b) Employee Savings Plan

Employee Assistance Program (EAP)

Job summary

Coordinated Care Agency (CCA), a dba of the Archdiocesan Housing Authority, seeks a Quality Manager to oversee policies, compliance, risk management, and training across CCA properties. Reporting to the Compliance Manager, you’ll ensure quality and smooth day-to-day operations within the compliance department.

The role emphasizes KPI tracking, auditing, and coordination with program staff; it includes wage ranges of $35.75–$39.77 per hour (DOE), full-time status, and a robust benefits package.

Qualifications

• Minimum of 5 years of property management experience in affordable housing.
• Minimum of 2 years in a compliance management role.
• Experience with MRI, Boston Post Property Management Software, or other property management software.
• Strong supervisory, training, and coaching abilities.
• Ability to work independently, organize, prioritize and communicate effectively.

Responsibilities

• Provide oversight of KPIs for occupancies, compliance and accounting across CCA properties.
• Ensure documentation complies with contracts, auditing and all other applicable standards.
• Develop strategies to address compliance issues and implement quality management systems as needed.
• Ensure file organization and completeness and work with managers to implement corrective measures as needed.
• Review and track occupancy, compliance and accounting KPI and implement corrective actions as needed.
• Support the Compliance Manager in times of absence with file auditing and system updates.

Skills

Property management

Compliance management

Staff training

Communication

Supervisory skills

Tools

MRI

Boston Post Property Management Software

Real Page

MS Office

Job description

Coordinated Care Agency (CCA), a dba of the Archdiocesan Housing Authority, seeks a Quality Manager to oversee policies, compliance, risk management, and training across CCA properties. Reporting to the Compliance Manager, you’ll ensure quality and smooth day-to-day operations within the compliance department.

The role emphasizes KPI tracking, auditing, and coordination with program staff; it includes wage ranges of $35.75–$39.77 per hour (DOE), full-time status, and a robust benefits package.