Quality & Compliance Lead — API/ISO, Training

Bulldog Services LLP; Williston (ND); Vor Ort; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

401(k)

Health insurance

Paid time off

Zusammenfassung

Bulldog Services LLP is seeking a Quality Coordinator at our North Dakota facility to ensure product and service quality in line with API Q1 (21st Edition), API Q2, API 6A, and ISO 9001:2015 standards. You will mentor staff, oversee training programs, and serve as the final quality checkpoint before products reach customers.

You will collaborate with Operations to align field service with customer needs, provide technical guidance, and support continuous improvement across quality and compliance

Qualifikationen

• 5+ years of experience in quality assurance, product reliability, or service quality within oil & gas, manufacturing, or field services.
• Strong working knowledge of API Q1 (21st Edition), API Q2, API 6A, ISO 9001:2015.
• Strong equipment and product knowledge relevant to field operations.
• Experience with product inspection, validation, troubleshooting, and corrective actions.
• Proven ability to lead training programs and mentor technical personnel.
• Ability to perform effectively in high-pressure, fast-paced, and demanding environments.
• Strong attention to detail, organizational skills, and documentation accuracy.
• Excellent communication and cross-functional collaboration skills.
• Customer-focused mindset with the ability to provide technical solutions and support.

Aufgaben

• Ensure all products and services meet API and ISO standards for performance, reliability, and compliance.
• Serve as the final quality checkpoint to ensure all products meet company standards prior to leaving the facility.
• Inspect, identify, and correct nonconforming or flawed equipment in a timely manner, following established procedures and compliance requirements.
• Ensure proper product labeling in accordance with company and regulatory standards.
• Maintain overall facility quality compliance, ensuring adherence to internal policies and external standards.
• Oversee product validation, inspection, and testing to confirm specifications are achieved.
• Collaborate with Operations and the Quality Department to resolve quality issues and implement corrective actions.
• Act as a technical resource for customers, addressing product specifications, applications, and service-related inquiries.
• Work closely with Operations to ensure field service readiness and product alignment with customer needs.
• Provide guidance to customers based on field conditions, helping them understand product applications and operational requirements.
• Apply strong equipment and product knowledge to support quality, performance, and operational decisions.
• Operate effectively in high-pressure environments, demonstrating problem-solving and decision-making in demanding or international settings when required.
• Coordinate inventory activities to ensure compliance with quality, performance, and API standards.
• Manage asset tracking, including inventory control, maintenance, and accurate logging of all transactions.
• Ensure accuracy, completeness, and integrity of all documentation and paperwork within required timelines.
• Maintain accountability and transparency in all records, ensuring honesty and compliance with company standards.
• Lead, conduct, and supervise training programs for shop and field service technicians.
• Administer and direct structured training initiatives, including leading and overseeing employee training programs, facilitating and managing training sessions, organizing and supervising instructional workshops, delivering and coordinating staff development initiatives, administering ongoing training activities and competency evaluations.
• Provide hands-on training in product handling, inspection processes, and field service execution.
• Mentor and develop personnel to ensure competency in API Q1 (21st Edition), API Q2, API 6A, and ISO 9001:2015 requirements.
• Conduct regular coaching, evaluations, and performance feedback to strengthen accountability and skill development.
• Partner with Operations and Quality teams to align training with customer expectations, compliance requirements, and safety standards.
• Drive continuous improvement initiatives to enhance product quality, reduce defects, and improve customer satisfaction.
• Promote a strong quality culture through training, communication, and leadership.
• Support supplier quality management to ensure consistent and reliable materials and components.
• Collaborate cross-functionally with leadership to identify and implement operational and quality improvements.

Kenntnisse

API Q1 knowledge

API Q2 knowledge

ISO 9001 knowledge

Training & mentoring

Inspection & testing

Documentation accuracy

Cross-functional collaboration

Quality leadership

Jobbeschreibung

Bulldog Services LLP is seeking a Quality Coordinator at our North Dakota facility to ensure product and service quality in line with API Q1 (21st Edition), API Q2, API 6A, and ISO 9001:2015 standards. You will mentor staff, oversee training programs, and serve as the final quality checkpoint before products reach customers.

You will collaborate with Operations to align field service with customer needs, provide technical guidance, and support continuous improvement across quality and compliance