Quality Compliance Field Coordinator – Vehicle Logistics

Paycom - ATS; Hammond (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Zero-dollar-out-of-pocket medical

Telehealth

Wellness discounts

Employee Assistance Program (EAP)

401(k) with Company Match

PTO

Paid Holidays

Job summary

United Road is seeking a Quality Compliance Field Coordinator in Hammond, IN to monitor contractor compliance during vehicle loading and unloading. You will audit loads, enforce proper handling, and serve as a primary contact for drivers to resolve issues. Strong communication and organization are essential.

Experience with FMCSA/DOT regulations is a plus; travel to various customer sites may be required. This role emphasizes accuracy, safety, and continuous improvement in a fast-paced logistics

Qualifications

• Must have strong oral and written communication skills and be able to interact professionally with drivers and customers.
• Experience with audit processes, loading/unloading procedures, and DOT/FMCSA guidelines preferred.
• Ability to organize multiple audits and respond to issues promptly with accuracy.

Responsibilities

• Monitor and audit all logistics service providers for contract compliance during loading/unloading.
• Enforce proper loading/unloading protocols to ensure damage-free handling of vehicles.
• Serve as liaison for car haulers to resolve customer issues during operations.
• Complete standard audits of loads and report findings to Quality management.
• Identify and communicate ongoing errors and opportunities for process improvement.

Skills

Active listening

Communication skills

Relationship building

Detail oriented

Multi-tasking

Microsoft Office

Report writing

Analytical skills

Problem solving

Under pressure

Education

College degree

Tools

Microsoft Office

Job description

United Road is seeking a Quality Compliance Field Coordinator in Hammond, IN to monitor contractor compliance during vehicle loading and unloading. You will audit loads, enforce proper handling, and serve as a primary contact for drivers to resolve issues. Strong communication and organization are essential.

Experience with FMCSA/DOT regulations is a plus; travel to various customer sites may be required. This role emphasizes accuracy, safety, and continuous improvement in a fast-paced logistics