Quality & Compliance Excellence Lead

Infosys McCamish Systems; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Infosys BPM Limited is seeking a Quality Process Consultant to drive process excellence, governance, and compliance across BPM and IT projects. You will lead audits, KPI-driven reporting, and continuous improvement efforts, aligning with CMMI, ISO, and Agile standards.

Collaboration with project teams and clients is essential for successful delivery and operational excellence. The role emphasizes data-driven decision making, RCA/CAPA activities, and governance reporting, with opportunities to

Qualifications

• Bachelor’s degree or foreign equivalent in a related field.
• 7+ years of relevant experience.

Responsibilities

• Develop and implement process governance across BPM and IT engagements.
• Lead audits, risk management, and compliance programs.
• Monitor SLA performance and governance reporting.
• Drive Lean/Six Sigma-based continuous improvement initiatives.
• Provide RCA and corrective actions for service levels.

Skills

Stakeholder management

Process governance

Quality management

Data-driven improvement

Education

Bachelor’s degree

Lean Six Sigma certification

CMMI/ISO knowledge

Tools

Power BI

Tableau

Job description

Infosys BPM Limited is seeking a Quality Process Consultant to drive process excellence, governance, and compliance across BPM and IT projects. You will lead audits, KPI-driven reporting, and continuous improvement efforts, aligning with CMMI, ISO, and Agile standards.

Collaboration with project teams and clients is essential for successful delivery and operational excellence. The role emphasizes data-driven decision making, RCA/CAPA activities, and governance reporting, with opportunities to