Quality Auditor/On Call Analyst - Patient Access

McLeod Health; Florence (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

McLeod Health is seeking a QA-focused professional to perform routine audits and data clean-up to ensure workflows and processes guide the work accurately.

You will generate Scorecards for Patient Access leadership, extract and analyze data, and present findings to stakeholders to drive improvements in patient accounts and encounters.

Qualifications

• Minimum 2 years’ experience in a QA role.

Responsibilities

• Audit, investigate, and clean up system data to ensure workflows drive work accurately.
• Provide data-driven Scorecard insights for Patient Access leadership through extraction, analysis, interpretation, and presentation.
• Communicate data trends and best practices to improve quality of patient accounts and encounters.
• Support implementation and maintenance of QA processes for Patient Access staff, IT, and stakeholders.
• Identify opportunities via QA processes to improve financial, quality, and patient experience outcomes.
• Serve as liaison between Patient Access Preservice, Registration, Revenue Cycle, Quality, and Physician Practices.

Skills

QA experience

Data analysis

Education

High School/GED

Job description

Job Description

Routine audits, investigation, and clean-up of system data to ensure workflows and processes are driving the work to be performed.

Provides Scorecard for Patient Access leadership, requiring data extraction, analysis, interpretation, and presentation. Consults with pertinent stakeholders on creating and implementing action plans, based on data.

Authors Patient Access communications, highlighting data trends and reinforcing best practices to improve quality of patient accounts and encounters.

Implementation, maintenance and opportunity identification application support for Patient Access staff, IT, and all other stakeholders.

Proactively identifies areas of opportunity via QA process that yield the desired financial, quality, and patient experience outcomes.

Serves as a liaison between the Patient Access Preservice, Registration, Revenue Cycle, Quality, and Physician Practices.

Other duties as assigned.

Work Schedule: 80 hours bi-weekly. Must be willing to work weekly on call rotation.

Qualifications

• Minimum 2 years’ experience in a QA role.

Degrees

High School/Ged

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

About The Team

We are an equal opportunity employer.