Quality Auditor - Group Leader

Silgan Dispensing Systems; North Smithfield (RI); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

Silgan Dispensing Systems in North Smithfield, RI, seeks a Quality Auditor Lead to coordinate quality auditing across shifts and support daily quality activities. You will guide Quality Auditors, assist with investigations, and ensure documentation complies with GMP, GFSI, and ISO standards.

This role requires strong communication and organizational skills and collaboration with Production and Quality teams.

Qualifications

• Minimum 3 years in quality assurance, quality auditing, manufacturing, food production, or related environment.

Responsabilités

• Coordinate quality auditing activities across all shifts to ensure compliance with requirements.
• Provide training and guidance to Quality Auditors and Production personnel on procedures and documentation.
• Monitor daily quality activities across shifts for consistency and accountability.
• Support MRB activities and provide quality data and inspection findings as requested.
• Assist with investigations of nonconforming materials and aid corrective actions.
• Create and issue Certificates of Conformity (CoC) and Certificates of Analysis (CoA) with complete information.
• Maintain quality data and records for review by Quality Management.
• Assist with internal audits, compliance activities, and continuous improvement initiatives.

Connaissances

Interpersonal skills

Communication skills

Organizational skills

Detail-oriented

Multitasking

Outils

Microsoft Office

ISO 9001 knowledge

Description du poste

The Quality Auditor Lead is responsible for coordinating quality auditing activities across all shifts to ensure compliance with company, customer, and regulatory requirements. This role provides day‑to‑day guidance to Quality Auditors, supports quality initiatives, maintains documentation, and serves as a liaison between Production and Quality to promote consistent execution of quality standards.

Essential Functions and Responsibilities

• Assist with training Quality and Production personnel on established quality procedures, inspection techniques, and documentation requirements.
• Ensure effective daily communication between shifts, promoting clear and concise transfer of information regarding quality concerns and ongoing activities.
• Monitor and verify completion of daily quality activities across all shifts, ensuring consistency and accountability.
• Participate in Material Review Board (MRB) activities and provide quality data and inspection findings as requested.
• Support investigations of nonconforming materials and assist with corrective action activities as directed by the Quality Manager.
• Follow established inspection and testing procedures and recommend improvements when opportunities are identified.
• Create and issue Certificates of Conformity (CoC) and Certificates of Analysis (CoA), ensuring all required information is accurate and complete.
• Collect, compile, and maintain quality data and records for review by Quality Management.
• Provide day‑to‑day guidance and support to Quality Auditors and production personnel regarding quality requirements and inspection activities.
• Assist with internal audits, compliance activities, and continuous improvement initiatives.
• Ensure quality records, inspection reports, and documentation are completed accurately and maintained in accordance with company procedures.
• Maintain a neat, clean, safe, and organized work environment in accordance with company policies and safety requirements.
• Perform additional duties and responsibilities as assigned by the Quality Manager.

Qualifications

• Minimum of 3 years of experience in quality assurance, quality auditing, manufacturing, food production, or a related environment. Any lead or supervisory experience is a plus
• Experience leading projects, training personnel, or coordinating work activities preferred.
• Working knowledge of quality systems, inspection techniques, documentation requirements, and continuous improvement principles.
• Plastic Injection molding background is a must
• Experience with GMP, GFSI, quality reporting, and document control preferred.

Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills.
• Ability to provide guidance and training to team members.
• Strong organizational skills and attention to detail.
• Ability to collect, review, and maintain quality data and documentation.
• Working knowledge of inspection equipment and quality auditing techniques.
• Ability to manage multiple priorities in a fast‑paced manufacturing environment.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Working knowledge of ISO 9001, ISO 14001, Good Manufacturing Practices (GMP), and Global Food Safety Initiative (GFSI) requirements preferred.
• Ability to work independently and collaboratively with cross‑functional teams.

The Quality Auditor Lead works in both office and manufacturing environments and may be required to stand, walk, inspect products, review documentation, and interact with production personnel throughout the facility.

This position focuses on audit coordination, quality support, training assistance, and ensuring daily quality activities are completed consistently while supporting the Quality Manager and the overall Quality Management System.

_ LIMITATIONS AND DISCLAIMER _

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at‑will” basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug‑free workplace.