Quality Auditor - Group Leader

Silgan Dispensing Systems; Slatersville (RI); On-site; USD 80,000 - 100,000; Full time

Job summary

Silgan Dispensing Systems is seeking a Quality Auditor Lead to coordinate quality auditing across all shifts, ensuring compliance with GMP, GFSI, ISO standards. The role guides Quality Auditors, supports continuous improvement, and maintains documentation to uphold the Quality Management System.

The candidate will train staff, review nonconformances, participate in MRB activities, and create CoC/CoA documents while collaborating with Production and Quality teams to ensure accurate, timely

Qualifications

• Minimum 3 years in quality assurance, quality auditing, manufacturing, food production, or related environment.
• Experience leading projects, trainings, or coordinating work activities preferred.
• Working knowledge of GMP, GFSI, quality reporting, and document control preferred.

Responsibilities

• Coordinate daily quality audits across all shifts, ensuring consistency and accountability.
• Assist with training Quality and Production personnel on procedures, inspection techniques, and documentation.
• Monitor and verify completion of daily quality activities and maintain records.
• Participate in MRB activities and provide quality data and inspection findings as requested.
• Support investigations of nonconforming materials and assist with corrective actions.
• Create and issue Certificates of Conformity (CoC) and Certificates of Analysis (CoA).
• Maintain quality data and documentation for review by Quality Management.
• Provide day-to-day guidance to Quality Auditors and production personnel regarding quality requirements.

Skills

Quality auditing

Quality systems

GMP/GFSI knowledge

Leadership / training

ISO 9001 knowledge

Documentation control

Microsoft Office

Tools

Microsoft Office

Job description

The Quality Auditor Lead is responsible for coordinating quality auditing activities across all shifts to ensure compliance with company, customer, and regulatory requirements. This role provides day-to-day guidance to Quality Auditors, supports quality initiatives, maintains documentation, and serves as a liaison between Production and Quality to promote consistent execution of quality standards.

Essential Functions and Responsibilities

• Assist with training Quality and Production personnel on established quality procedures, inspection techniques, and documentation requirements.
• Ensure effective daily communication between shifts, promoting clear and concise transfer of information regarding quality concerns and ongoing activities.
• Monitor and verify completion of daily quality activities across all shifts, ensuring consistency and accountability.
• Participate in Material Review Board (MRB) activities and provide quality data and inspection findings as requested.
• Support investigations of nonconforming materials and assist with corrective action activities as directed by the Quality Manager.
• Follow established inspection and testing procedures and recommend improvements when opportunities are identified.
• Create and issue Certificates of Conformity (CoC) and Certificates of Analysis (CoA), ensuring all required information is accurate and complete.
• Collect, compile, and maintain quality data and records for review by Quality Management.
• Provide day-to-day guidance and support to Quality Auditors and production personnel regarding quality requirements and inspection activities.
• Assist with internal audits, compliance activities, and continuous improvement initiatives.
• Ensure quality records, inspection reports, and documentation are completed accurately and maintained in accordance with company procedures.
• Maintain a neat, clean, safe, and organized work environment in accordance with company policies and safety requirements.
• Perform additional duties and responsibilities as assigned by the Quality Manager.

Qualifications

• Minimum of 3 years of experience in quality assurance, quality auditing, manufacturing, food production, or a related environment. Any lead or supervisory experience is a plus
• Experience leading projects, training personnel, or coordinating work activities preferred.
• Working knowledge of quality systems, inspection techniques, documentation requirements, and continuous improvement principles.
• Plastic Injection molding background is a must
• Experience with GMP, GFSI, quality reporting, and document control preferred.

Knowledge, Skills, and Abilities

• Strong interpersonal and communication skills.
• Ability to provide guidance and training to team members.
• Strong organizational skills and attention to detail.
• Ability to collect, review, and maintain quality data and documentation.
• Working knowledge of inspection equipment and quality auditing techniques.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Working knowledge of ISO 9001, ISO 14001, Good Manufacturing Practices (GMP), and Global Food Safety Initiative (GFSI) requirements preferred.
• Ability to work independently and collaboratively with cross-functional teams.

The Quality Auditor Lead works in both office and manufacturing environments and may be required to stand, walk, inspect products, review documentation, and interact with production personnel throughout the facility. This position focuses on audit coordination, quality support, training assistance, and ensuring daily quality activities are completed consistently while supporting the Quality Manager and the overall Quality Management System.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.

Silgan Dispensing creates dispensing solutions for some of the world’s most iconic brands—from triggers and pumps to sprayers and closures. When you join our team, you become part of a global community where your unique perspectives help shape our future. You'll have the opportunity to be hands‑on, get directly involved in meaningful work, and make a tangible impact from day one.