Overview
Under the direction of a supervisor in the Office of Information Technology at the New Jersey Department of Education, this position is responsible for quality assurance of enterprise systems, with a primary focus on Salesforce-based applications and data modernization initiatives.
The candidate will create functional and non-functional testing requirements, test solutions, and ensure that the systems meet the desired specifications for the Department's digital transformation.
Responsibilities
- Create test cases and acceptance criteria: Specifically for Salesforce Lightning components, custom objects, and automated Flows.
- Execute test cases under varying circumstances: Perform functional, regression, and integration testing between Salesforce and external data platforms (e.g., Snowflake, AWS).
- Document and evaluate test results: Maintain detailed logs of test execution within Agile management tools (Jira/Azure DevOps).
- Detect, log, and report program bugs: Identify Salesforce-specific issues including validation rule failures, permission set conflicts, and integration bottlenecks.
- Track defects and troubleshoot errors: Work closely with developers to replicate bugs and verify fixes in sandbox environments.
- Create test procedures/training materials: Develop documentation for end‑user testing and UAT (User Acceptance Testing) sessions.
- Identify and implement appropriate testing strategies: Determine when to use manual vs. automated testing (e.g., Playwright) for Salesforce UI and API layers.
- Collaborate with project team members: Partner with Salesforce Architects and Data Engineers on security requirements and customer‑facing issues.
- Agile development experience: Participate in daily stand‑ups, sprint planning, and retrospectives to ensure quality is integrated into the SDLC.
- Salesforce Domain Expertise: Direct experience testing Salesforce CRM, including configuration, customization, and AppExchange integrations.
- Data Integrity Testing: Experience validating complex data migrations and real‑time data syncs between cloud platforms.
- Public Sector Awareness: Ability to test applications against accessibility (Section 508) and data privacy standards relevant to educational data.
- Sandbox Management: Familiarity with managing test data and deployments across Salesforce Sandbox environments.
Qualifications
- Bachelor’s degree or higher from an accredited college or university in a related technical field.
- 5+ years experience in quality assurance of software systems.
- Experience with Salesforce configuration, customization, and testing.
- Experience with API testing tools such as Postman or SoapUI.
- Experience with defect tracking tools (Jira, Azure DevOps, or ALM).
- Experience with automated testing tools such as Playwright, Selenium, or Copado.
- Knowledge of data validation and SQL (Snowflake or similar).
- Strong understanding of UX testing and blind accessibility standards (SECTION 508).
Skill Matrix
- Manual Testing (System, Integration, Regression) – 5 years required.
- Defect Tracking Tools (Jira, Azure DevOps, or ALM) – 5 years required.
- API Testing (Postman or SoapUI) – 3 years required.
- Test Case Design & Documentation – 5 years required.
- Data Validation/SQL (Snowflake or similar) – 3 years required.
- Test Automation (Playwright, Selenium, or Copado) – 3 years required.
- UAT Coordination/Business Analysis – 3 years required.